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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,640 Reviews

1,640 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 17, 2024

Excellent experience with getting my first service At Norm Reeves Honda. It was easy to get an appointment in the service. Writer was very efficient and pleasant. The oil change was done quickly improper More

by Bill_Patch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with our service team at Norm Reeves Honda! We appreciate your feedback and are committed to addressing any concerns with the self-locking feature during your next visit. We look forward to continuing to provide excellent service for your Ridgeline.

January 17, 2024

I have done thus before. Please discontinue me from further surveys Plesse stop with the enaiks More

by Mb20Banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

we appreciate your kind 5-star rating and apologize for any unwanted communications.

January 17, 2024

I've been helped by quite a few people at this location. It has always been a positive experience. More

by Falkey63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're delighted to hear about your positive experiences with our team. We appreciate your support and look forward to serving you in the future.

January 17, 2024

They were very pleasant to talk to. It was my first time here and didn’t know where the service desk was, but the front desk secretary gladly showed me the way. I’ll definitely comeback More

by stevennguyen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership! We're delighted to hear you had a positive experience with our team, and we look forward to welcoming you back for your future automotive needs. Safe travels!

January 17, 2024

Tony knows his business. He helps me make better decisions regarding car care. I enjoy working with him.. More

by Philoshida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Tony could assist you in making informed decisions about your car care. We appreciate your trust and look forward to serving you again in the future.

January 17, 2024

Great customer service. I always wait in store because they do it fast. Service advisor works hard to get the best deal for you. More

by Joweh Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you appreciate our fast service and efforts to provide the best deals. We look forward to serving you again soon!

January 17, 2024

Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi More

by Ttnguyen3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear about your positive experience! Our team is committed to providing a welcoming environment and transparent service. Thank you for choosing us, and we look forward to assisting you in the future.

January 17, 2024

Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. More

by Jtedesco59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to hear that you were dissatisfied with the level of customer service you experienced, Jtedesco59. If you'd like to contact us to express your concerns, we would value your feedback and work on making improvements. Thank you.

January 17, 2024

Professional, personal quick service where friendly atmosphere and that’s all I have to say More

by Novograd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our professional and friendly service. It's our pleasure to provide a welcoming atmosphere. We look forward to serving you again in the future.

January 17, 2024

The service was great! The shuttle driver was awesome! A very good experience all around. More

by Hbbeachbums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service exceptional, and we appreciate your kind words about our shuttle driver. Look forward to serving you again!

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