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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,659 Reviews
Call Service Center (800) 306-6472

1,659 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 09, 2023

Tony Lagos is extremely helpful. He is very knowledgeable and is sure to explain all recommendations before asking for approval. More

by Dkocka44
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with Tony Lagos. We are delighted to hear that his expertise and transparent communication left a lasting impression. We appreciate your trust in our dealership and look forward to serving you in the future.

December 09, 2023

Good job - no problems - just an oil change Just an oil change - I don't like this survey except to rate the service agent More

by Wallstreetcraps
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your recent oil change! We appreciate your feedback and are pleased to hear that you had a positive experience with our service team. If you have any suggestions on how we can improve, feel free to share. Drive safely!

December 09, 2023

My ratings along with the extended warranty I aquired from them & as their recommendation, are the exact reasons Norm Reeves dealership is # 1& largest seller in the world ?? ..Thank you More

by Davidandsmarty
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our ratings, extended warranty, and the recommendation. We appreciate your trust and look forward to continuing to meet your automotive needs. Safe travels!

December 09, 2023

I moved to the area 1 1/2 years ago. This was my FIRST time at this dealer. All of the things noted for attention were not addressed. Although a couple were due to lack of parts. (I was More

by Wezeilinger
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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December 09, 2023

Service was good. Time promised was accurate. John Le the advisor was clearly explaining the details of repairs. More

by Ngocdo28
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that John provided clear explanations and that we met our promised timeline. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 09, 2023

Very pleasant and comfortable. Sales consultants are utmost helpful and courteous to explain the details of the vehicle I was interested in getting. More

by ctchi43
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Report | Print
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our sales consultants provided helpful and courteous service. We appreciate your trust in our dealership and look forward to serving you again in the future.

December 09, 2023

Everything went smoothly. ..lots of attention They kept me informed about what was needed and when my car would be ready. More

by Bettyforeman
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that everything went smoothly and that you appreciated our attention to detail and communication. We look forward to serving you again in the future.

December 09, 2023

Excellent service, has been in my family for 15 years with 4 vehicles. Even though I drove a little from Irvine to HB, the service is what I can always count on with a great team. More

by OBassmann
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ung
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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty and trust in our dealership over the past 15 years! We truly appreciate your kind words and look forward to continuing to provide you with excellent service for many more years to come. Safe travels!

December 08, 2023

Efficient, professional and friendly. I always go to this dealership, and the service is always excellent. More

by Lelisa_B
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyal patronage and kind words! We're delighted to provide you with efficient, professional, and friendly service every time you visit. Your continued trust in our dealership is greatly appreciated.

December 08, 2023

After having a bad experience with another dealer you made up for it 100%! Thank you! CLAYTON EINCK Is AWESOME! More

by Marcieq_76
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience, and we're thrilled to hear that Clayton was able to turn things around for you! We appreciate your trust in our dealership and look forward to serving you again in the future.

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