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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,527 Reviews

1,527 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 22, 2025

Benito was the representative I got and he came right to my car two minutes after I pulled up. He was very friendly and answered any questions I had. They took me home in their courtesy car and called me a More

by Nancyjf6453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver- I forget his name. Aaron?
Feb 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're so happy that you shared your service experience with Benito, Nancy! That sounds like a satisfying experience with a quick drop-off and our shuttle service. We appreciate you letting us know, and we look forward to serving you again. Thank you!

February 22, 2025

I felt welcomed and cared for from start to finish. Blah blah blah blah blah blah More

by slarson003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We think that our Honda service is anything but blah! We appreciate you letting us know that your service visit for your Honda went well. If you need anything else, please feel free to reach out. Thank you!

February 21, 2025

Viviana quickly composed an order for the needed work needed and dealt with the insurance reviewer to price the repair we needed. She knew what was needed for our car and organized a work order with a pr More

by Dlsl.Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that Viviana could help you with the estimates for your Honda repairs. Hopefully, your car will get the service it needs, and you can get back on the road again. If yoiu have any other questions, please reach out to us. Thank you!

February 21, 2025

Everybody that I talk to there are very friendly. A great group of people work there! More

by Raderby.1515
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
Feb 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Our team will be so happy to read that you felt comfortable and welcomed! That's the environment that we hope to provide to all our customers. Thank you for coming by, and we're here for you when you need us next!

February 20, 2025

Service was good. They did not follow up on my request to set an appointment to get my car's paint checked as I got the paint protection. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's good to hear about your service appointment for your Honda! Please get in touch with our service department if you would like to set up a paint check-up. Thanks so much!

February 20, 2025

Fantastic staff. They were very Knowledgeable and all were pleasantly. I would definitely recommend Norm Reeves Honda to everyone. More

by baudelioram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashar Qasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacoby Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your recommendation means a lot to us, and we will be happy to serve your circle of friends and family! In addition to our wonderful staff, we also provide service specials, which we encourage you to check out before next time. Thanks so much!

February 19, 2025

Good service. Friendly. Nice. Professional. Quick. Explain clearly. If you have any questions, you can ask. More

by kngan22.nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's the way to get service done at our dealership! We're happy that was the result of your service visit. Thanks so much, and feel free to consult with us on service needs!

February 19, 2025

Edward was helpful and took the time to explain the needed service and future services needed. He even called an Uber to pick me up. Great guy. More

by natas0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Taking advantage of an Uber is the best way to go! We're glad that you could get back home while Edward worked on your Honda. Thanks so much, and feel free to request Edward once again!

February 18, 2025

I love Norm Reeves Honda HB. I have been a loyal customer since 2005. I bought a 2020 odyssey (from a different Honda dealer) that I believe is a lemon and it has caused me much More

by Amyschelin
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Feb 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate you taking the time to bring all these issues to our attention, Amy. And you still love coming here after 20 years! We thank you for your loyalty and your patience. We understand the frustration you've experienced over the 2020 Honda Odyssey, and we hope that we've been helpful in any way that we can. Thanks so much, and we're happy to have you as a customer!

February 18, 2025

Ivette is always available to help even if you have no previous appointment she is Cain and respectfully I loved her attitude ❤️☺️ More

by doctorberna2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a nice review that we will need to show Ivette! Positive feedback inspires us to do more. Thanks so much, and we hope to serve you for many years and miles to come!

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