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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,565 Reviews
Call Service Center (800) 306-6472

1,565 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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January 26, 2025

Always have a great experience getting my vehicle serviced at Norm Reeves. Benito was extremely kind and informative. More

by Laura.Wikenheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're thrilled that you returned for Honda service, Laura! Benito does an excellent job, and we regularly receive praise for his work. Thanks so much, and we hope to see you for many more years to come! Feel free to schedule your next appointment online.

January 26, 2025

Service is thorough and efficient, and staff are friendly, but prices are a bit too high. More

by Blfkaneko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback on the prices for services and your experience at our dealership! This can help us to improve our services and know what we're doing right and what we could be doing better. Remember that we always feature service specials that can reduce the cost of your visit. Thanks for letting us know, and we look forward to seeing you again!

January 26, 2025

I feel like you are trying to rip me off. You’re a Honda dealership but you can’t change a light. I won’t be doing business with you anymore. More

by benny707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello Benny, To resolve any outstanding issues with your car’s lights, we would like to learn more. Please contact Catherine Schlueter in our Service department at catherine.schlueter@normreeves.com or (714) 842-5431. Thank you.

January 26, 2025

Great customer service. Everyone was helpful and great with car service. It was helpful I can pay online and get update with any immediate issues with my car. More

by aidanarguelles215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Valencia
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Online is the way to go, whether you're paying for service or scheduling an appointment, Aidan! We're glad that you took advantage of our virtual services and received regular updates. Thanks for choosing us, and we look forward to seeing you again!

January 25, 2025

I have had nothing but an amazing experience every time that I’ve been there. Whether it’s buying a car or getting my car serviced the staff here is amazing and i cannot recommend them enough! More

by Kvnrgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a sweet review! We're so flattered that every experience you've had with our dealership has been so exceptional. Thanks so much for recommending us, and we're always happy to serve our customers!

January 25, 2025

Very friendly and helpful. Staff is always friendly. Service was completed in time frame given. More

by Kellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Valencia
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy that you stopped by for service, Kellie! Thank you for trusting us with your Honda, and it sounds like you had a very satisfying visit. If you need anything else, please let us know.

January 25, 2025

I have purchased 3 cars from them, they used to be good but I will never purchase another car from the..they are horrible. More

by dentalhand
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lagos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello, Since we value you as a customer, we’d like to find out more about your dissatisfaction with the car you recently purchased. It’s important for us so that we can improve our services and please loyal customers like you. Please contact our General Sales Manager, Connie Perea at connie.borja@normreeves.com. Thank you.

January 24, 2025

Viviana was awesome. She is by far the most experienced service agent at Norm Reeves Honda Huntington Beach. More

by Steve Bachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Viviana will be happy to hear about your Honda service visit, Steve! We'd like to know more about your visit, though, so that we can provide you with a five-star experience in the future. Thank you!

January 24, 2025

Everyone was professional and attentive. The dealership was clean and very quick to provide me with wonderful service. More

by Erica052976
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's the way a service visit should be, Erica! Wer'e glad that's what you experienced when you stopped by for a Honda check-up. Thanks so much, and we're here when you need us!

January 24, 2025

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Tang
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Jan 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

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