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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,678 Reviews

1,678 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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July 22, 2025

Been a customer for 25 years. Always great customer service. Clayton is great and knowledgeable. More

by gabmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Twenty‑five years of friendship! Now that’s a milestone to celebrate! 🎉 Clayton is honored to be your go‑to guide, and we’re grateful for every moment you’ve spent with us. Here’s to the next 25 years of smooth Honda journeys!

July 22, 2025

I have been going to this dealer ship for over 20 years. Benito Torres (the best service advisor) and his brother Javier Torres (excellent mechanic) still are the reasons we buy Hondas. We talk about other More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Wow, 20 years and still going strong together! Benito and Javier appreciate your loyalty, and Jason is happy he could clarify your backup sensor questions. If you have any other questions, give us a call or use our online contact form.

July 22, 2025

She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 22, 2025

Benito was absolutely phenomenal! I will only be using his services at the HB Honda center from here on out. The service was exceptional, and I felt that I was treated like family. More

by ris.dembek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito is on cloud nine knowing you felt right at home! Treating every guest like family is what we do best, and we’re thrilled you’ll be back for all your Honda needs. Thank you for being a treasured member of the Norm Reeves Honda Huntington Beach family!

July 22, 2025

Best service ever - I plan on coming bsck any time I need anything for my car!!!!! More

by jaj.jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Best service ever? That's amazing! Benito is already gearing up for your future visits, and it was such a pleasure to serve you. Come back anytime!

July 22, 2025

The service provided was excellent and problems resolved for our car. Thank you again Benito More

by Anthony.Becerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Anthony, we’re delighted Benito could sort out the issues and get your car running tip‑top! Thanks for the shout‑out, and our service doors are always open whenever you need us next.

July 19, 2025

Every time I come to the Honda dealership for service, I am absolutely satisfied with how professional the service is on my car, as well as how thorough and conscientious Benito is More

by Grantgodfrey0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello there, thanks for the kind words about Benito and our entire service team. We’re thrilled to hear you feel cared for every time you visit. Your satisfaction keeps us motivated to do our best.

July 18, 2025

They are charging outrageous labor fees, three times more than a regular mechanic. I have owned Norm Reeves Honda cars for over 30 years and have always used their service based on trust but at this point I More

by Claudia_Daboub
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Claudia, we’re sorry to hear of your disappointment. If there’s anything we can clarify for you regarding our pricing, we’re happy to do so, and your continued trust has meant a lot to us over the years. Feel free to contact Catherine Schlueter at (714) 842-5431.

July 18, 2025

Clayton is always very helpful and will check the various messages I get from the dash. He always remembers my name and my concerns. I appreciate having him there to check on my car. More

by vegathecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi there, we're happy to hear these kind words about Clayton! Thank you! Is there anything else you need from us or issues we need to address? If so, please reach out. If not, we'd appreciate it if you would consider updating your rating to better reflect your experience!

July 18, 2025

Very helpful and understanding. Listens to my needs and address them in a consideration of my interests with cost and how I'd proceed with my ' Older car' Viviana was super good. Th More

by Bjsturrus
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Jul 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello, Viviana will be so happy to know you felt heard and supported. We aim to treat every car like our own, especially those classic models. Thanks for letting us care for your ride.

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