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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,568 Reviews

1,568 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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October 06, 2024

Clayton and Edgar are true professionals so now we have three advisors that week like very much. More

by Davidkaren470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Ayala
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your kind words! Thank you for the 5-star rating, and we hope to assist you again in the future.

October 06, 2024

John have Amazing services come and visit him at norm reeves Honda and you will see More

by Joeytirona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad we could meet your expectations! Thank you for the great review, and we look forward to seeing you again.

October 05, 2024

Benito is a great service advisor always helpful. Dealerships great 2,new cars bought.in the past More

by Hbmercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful review! We're happy to hear everything went well. Please visit us again soon.

October 05, 2024

I always good service at the dealership Viviana is wonderful. She is always extremely helpful More

by Kali8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're so grateful for your 5-star review! We look forward to seeing you again. Let us know if you need anything!

October 04, 2024

Does not understand their own warranty,tries to get out of honoring warranty.Also does not have trained mechanics as they cannot perform basic essential repairs without errors More

by ar59065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Lainez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear about your experience at our service center. If you would like to discuss it further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

October 04, 2024

Everyone seemed to be going out of their way to make sure that my car was serviced properly. I really like how Clayton was so helpful! More

by Ultrabob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We truly appreciate your 5-star review! It was our pleasure to assist you, and we look forward to seeing you again.

October 04, 2024

Great personal service by the Service Advisor, John Le. Everything was great. Thank you very much. More

by Rfcausee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your satisfaction is our top priority, and we’re thrilled with your 5-star feedback! We hope to welcome you back soon.

October 04, 2024

everyone was extremely friendly and helpful and greeted me timely when I arrived and needed assistance. More

by fvseidens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the great review! We're always here for your automotive needs—hope to see you again soon.

October 04, 2024

There was great customer service, the staff was all helpful and accommodating. I will definitely recommend! More

by joannawatkins85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Nguyen
Oct 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star feedback is appreciated! Don't hesitate to come back for any future needs.

October 03, 2024

He greeted me as I pulled up and was concerned about my problems with my vehicle. He also kept me informed on the progress of my vehicle. He had the vehicle done within a few hours, and it was very courteo More

by stone3dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic feedback! We're always here to help and hope to see you again.

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