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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,504 Reviews
Call Service Center (800) 306-6472

1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 27, 2025

Great customer service by Kevin Great job keeping me informed about my car Good job More

by 40wcswat
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
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Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing! We're thrilled that Kevin kept you well informed about your car. If you're ever curious about a more streamlined car shopping experience, consider exploring our Express Store online—a fast, modern way to shop for your next vehicle. Your support inspires us to keep delivering outstanding service!

March 27, 2025

Great everything was what I expected From the day I purchased the car and every time there after nothing but the best all the way around More

by Marcoisland55
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
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Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're overjoyed to know that every visit, from the day you purchased your car to your subsequent experiences, has met your expectations. Your continued trust means everything to us! Thank you!

March 27, 2025

I was scammed into paying $190 diagnostic charge to fix the airbag light & seatbelt sensor that BOTH came on after having the airbag recall completed. It took way longer than expected to complete the diagn More

by volkswgngrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you were dissatisfied with your recent service experience. It’s important to us that our customers enjoy their experiences and have their concerns addressed. We’d like the chance to speak with you further about what happened. Please contact Catherine Schlueter at catherine.schlueter@normreeves.com at your earliest convenience.

March 26, 2025

Mr. Torres is a gold star performance . He was a very attentive and competent rep. More

by myrnalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for giving Benito Torres these kudos! We appreciate it very much and know he will, too. If you ever need a quick oil change in the future, we hope you'll consider our Express Service.

March 26, 2025

We’ve had good experiences every time we brought our cars in. The staffs are friendly and helpful. More

by tiffanyyy.ngooo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted ( tall Caucasian gentleman)
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Mar 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Tiffany, we always want to ensure our customers are happy, and it's an honor to have you trust us again and again. Next time you need service, we'll be here, ready to deliver another excellent visit. Schedule online whenever!

March 25, 2025

Great customer service. Extremely helpful and informative. This dealership goes abive and beyond to help their costumers. More

by dee99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

March 25, 2025

Service is great, Clayton is tried the best to explain all the customer needs. Even not complete all the repairs, but will come back soon More

by Kathyfloraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Clayton will be happy to hear your kind words! Thank you, Kathy, for sharing this review with us. We'll be here when it's time for your next visit.

March 25, 2025

Always excellent service. Benito Torres was very thorough and explained the entire process. Vehicle was ready as promised. More

by R-Kforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito is a shining star! We're thrilled that he could walk you through the process and make you feel at ease. Next time you need service, we hope you'll pay Benito a return visit! Have a great day.

March 24, 2025

Benito Torres is the best. Very thorough evaluation. Will be back again Have used Benito for eight years More

by Gurubobmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Eight years! Wow! We're sure it means so much to Benito to have you returning time and time again. It's an honor to be the trusted place customers go for their maintenance and repairs, and every day we're grateful to have customers like you. Thank you from the bottom of our hearts, and here's to another eight years!

March 23, 2025

John was great very accommodating and upfront about pricing I had a pleasant experience all in all More

by Karenleeme
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Mar 24, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your feedback brightened our day—thank you for recognizing John's accommodating and transparent approach. It’s wonderful to hear your experience was pleasant from start to finish. We appreciate your support and look forward to welcoming you back soon!

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