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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,721 Reviews

1,721 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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August 05, 2025

I have been going here since last 5 years. I am very satisfied with the service. More

by Upadhyayasneha0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Five years and counting? Thanks for the loyalty! Benito, Ivette, and the whole squad are honored to keep your ride happy. We look forward to continuing to deliver the type of service that keeps you coming back.

August 05, 2025

Clayton was awesome. Good communications. Worked thru work list and good input from mechanics as well More

by wokowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there! Clayton’s pumped that his updates and our mechanics’ insights hit the spot. We loved having you and can’t wait to team up again on your next visit!

August 02, 2025

John Le is the best service rep I’ve ever had at Honda. Someone needs to let him know he is awesome! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey Steve! John Le is indeed a rockstar service rep, and your praise means a lot. We’ll be sure to pass along the high fives! 🙌

August 02, 2025

He was fast and efficient communicating my needs on my car. And gave me informed choice and advice. More

by Anab0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for noticing our fast, efficient communication! We’re glad we could offer informed choices. Come back anytime for more top-notch service.

Aug 04, 2025 -

Anab0531 responded

I’d also like to recognize Hunter Hall, one of the managers. He had helped us after hours with getting our tow truck drop off my car at the service center. He willingly opened the drive way for our tow truck to get through. He even helped with filling out a the service form and showed us where it was located and how it worked. Furthermore, he got the machine to jump my car a bit in order to open my trunk with my groceries in it!…and closed the windows so it’s not left with them down overnight to protect my car! Hunter went above and beyond the call of duty! We appreciate it so much!!!! Especially when we had a long stressful day. This is one of the reasons I will remain loyal to Honda of Huntington Beach! Amazing customer service!!!

August 01, 2025

Great service, friendly staff. Highly recommended. Thanks to service department for providing me with the information I needed. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hector, thank you! We aim for excellent service and friendly faces, so we’re thrilled you received exactly that. We appreciate your recommendation!

August 01, 2025

The work was completed quickly and I was kept informed minimizing time without my car. More

by Guzman109
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Aug 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi Guzman! We’re so glad we could get you back on the road quickly and keep you in the loop every step of the way. Thanks for trusting us with your car. Please see us anytime!

July 30, 2025

Excellent services. It's fast and professional. Besides that, the price is cheapest on the market. More

by Son Quy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re so happy our team could dazzle you with speedy, professional service. Your five-star shout-out means everything, and we can’t wait to keep the magic going on your next visit!

July 30, 2025

Customer service was great. Wait time was very reasonable for an oil change. Price was decent. More

by N2Runng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi there, your feedback made our day! Providing excellent customer care, reasonable wait times, and fair pricing is what we strive for. We look forward to welcoming you back for your next maintenance visit!

July 29, 2025

We were pleased with their service No more- please stop Have a good, good day. More

by Deremoore
Recommend Dealer
Yes
Jul 29, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for stopping by. Your kind words brighten our day. We’re glad you’re pleased with our service and hope every visit leaves you just as satisfied. Have a fantastic day!

July 29, 2025

Clayton called to let me know the part was finally received and he scheduled me in. Benito took care of me on the day of service as Clayton was off. Clayton has always been great and Benito was also More

by cliff s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi Cliff! Clayton sends his thanks for the shout‑out, and Benito is thrilled to hear he kept you informed and comfortable. We’ll also ensure our early‑bird greeter gets credit for that 7 a.m. warm welcome. Thanks for trusting our top‑notch team!

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