Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,582 Reviews

1,582 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
September 07, 2024

Listened and understood my concerns. I appreciate their desire to do what is right for the owners. More

by Chats-00Cake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in service. , Michael Momoli-Davoust
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the 5-star rating! We're here to help whenever you need us, so please don't hesitate to contact us.

September 07, 2024

I took my Honda in for new key FOBS before shipping to Hawaii. As a non-California resident they made it easy for me to get the work done. More

by tmjones801
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star feedback! It was a pleasure serving you, and we hope to assist you again soon.

September 06, 2024

The service was great and they had my car ready to go after 30 minutes. More

by Southbay_Local
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your 5-star rating! We're so happy to have met your expectations and hope to see you again soon.

September 05, 2024

Good communication with text confirmation, easy to make appointment, excellent customer service & on time as promised. More

by Hvtran267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star review! We're glad you had a positive experience with us. Please visit us again whenever you need assistance.

September 05, 2024

I have been going to this Norm Reeves location since 2000 & bought my 3rd Honda in 2017. They are the best! More

by sueforgets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We truly appreciate your 5-star review and continued business! Our team is dedicated to providing excellent service, and we look forward to assisting you again.

September 04, 2024

Kept me informed on the cars situation and how long repairs would take. Knew how warranty contracts applied More

by Lyogawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your 5-star feedback! We’re here to help whenever you need us—just let us know!

September 04, 2024

Can no longer trust Norm Reeves Service department specifically Alex Hernandez, who blatantly lied to what my car needed. He told me he could not fix my tire that needed air because it had glass and w More

by Sandy Rivadeneyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hernandez who lied to me
Sep 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hello XXX. We’re very saddened to hear that your experience at XXX was anything less than great. We would appreciate the chance to discuss your experience with our service department further. If you're interested, please reach out to me at 714-861-4200. Thank you. -Paul Conant

September 03, 2024

Great service at reasonable price! They don’t push you and sell unnecessary service items. Only recommendation! More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re delighted by your 5-star rating! Our team is always here to help. Hope to see you again soon!

September 03, 2024

Tony was helpful and knowledgeable about the service needs of our car and efficient in the time it took to complete the work. More

by C2Dolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing 5-star review! We’re thrilled to have been of service. Come back and see us anytime!

September 03, 2024

Clayton was very professional and polite person. He updated me o. The car status even without asking More

by Tadros_Remon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review made our day! We’re here for you whenever you need us—just give us a call or swing by.

...
71
...