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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,723 Reviews

1,723 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 25, 2024

Great service and care by representative. was notified when work was done and was picked up as I requested. No issues. More

by Riaviles
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It was a pleasure serving you! We’re thrilled with your 5-star feedback and hope to see you again.

September 25, 2024

Excellent customer service that’s why I continue to go here , will be back thanks More

by homeimhoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your glowing review! Come back anytime—our team is here for you.

September 25, 2024

John le said he would take what amounted to $20 or $25 for letting them exchange my Lima plate holder for your Norm reeves plate holder, but I think only $10 was taken off. Otherwise was great and quick. More

by brawny_unsaid_03
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Manuel Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5 stars! We’re glad you had a great experience and look forward to your next visit.

September 25, 2024

Brought car in for check engine light. Ended up paying $170 just to update software? More

by Bruinista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Bruinista - Thank you for your feedback. If you would like to discuss your experience further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

September 25, 2024

Tony was great, He got me set up and let me know how long it would take for the car to get ready. He also got the car ready for me to pick up after the service side closed. More

by Joshua9001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing review! We're always ready to assist, so visit us again soon.

September 24, 2024

John was very nice and helpful. We ordered me Ubers without me asking for my next destination. The store was clean and tidy. However, all of my tires were low when my car was return More

by Jz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 24, 2024

I love your service department and dealing with Jason! !! He is the best at knowing the best for both of our cars!! More

by Svgsag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your wonderful review! We’re here to help with anything you need.

September 24, 2024

Good service & fair charges. I’d like a little more description on issues. More long term consequences of an ongoing issue More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the kind words and 5-star rating! We’re always ready to help, so don’t hesitate to reach out.

September 24, 2024

Benito Torres is always helpful, one of the reasons I’ve been a repeat customer for 10 years. More

by Chirilac444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear you had a great experience! Thanks for the 5-star feedback, and see you next time.

September 24, 2024

I’m an Uber driver and Benito has always helped with my car needs. I bring tge car in at least once a month for an oil change. Nd anything else Benito recommends. More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review means a lot! We look forward to assisting you with any future needs.

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