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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,723 Reviews
Call Service Center (800) 306-6472

1,723 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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September 24, 2024

Viviana was Great and really responsive to my questions as well as needs. I believe that goes for all of your customer service and support staff there. Mateo and the other driver were extremely courteous a More

by Tran.John7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am sorry to say, but my memory lapse me from when I was there. There was an African-American gentleman who greeted me when I dropped the car off. I would drop my car off there again, just to see him smile. What a great man!
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re grateful for your glowing review! Come back anytime—our team is here for you.

September 24, 2024

Done quickly and friendly. These guys work hard to make customers happy. I recommend the service department in Huntington Beach More

by Ericbohnus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

It’s fantastic to hear you had a great experience! Thanks for the 5-star feedback, and see you next time.

September 24, 2024

Great service. Called day before got an appt. Next day. Diagnostic showed what was wrong. Car back to us in 7 hours. More

by Piertegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the perfect rating! Don’t hesitate to reach out if we can assist you in the future.

September 24, 2024

There is nothing much to say except the service is always prompt and courteous without exception. More

by Cwells15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your wonderful review! We’re here to help with anything you need.

September 24, 2024

Clayton is always very friendly, professional, efficient and knowledgeable. He stays on top of the situation and keeps me informed. More

by owensmary410
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re so glad you enjoyed your experience with us! Thank you for the 5-star rating.

September 23, 2024

Very nice staff , friendly and explained everything thoroughly. Service was fast and efficient. Thank you More

by Ljnr29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander hernandez
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Sep 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love seeing happy customers! Thank you for your 5-star review, and we hope to see you again.

September 22, 2024

It was our first time at this dealer. Everything about the visit was very positive. Clayton was awesome. He was very knowledgeable about the tires I was interested in and I am so happy More

by Poko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female who has office by the advisors. Did not get her name, but she was extremely positive and helpful.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the glowing review! We're thrilled to hear you had a great experience and hope to see you again soon.

September 22, 2024

Jason Ung was very helpful, kind and courteous. He provided excellent customer service, and I’m thankful for that! More

by amber
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your review! We're always here to help, so please feel free to reach out or stop by again.

September 21, 2024

I’ve been bringing my Honda to Norm Reeves in Huntington since 2014. They are great. More

by Davidmalinofsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your stellar review! We're here for you anytime—please visit us again soon.

September 21, 2024

John Le is my go to person. He very professional and nice. Great asset to Honda!! More

by Hbdikidi1356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re delighted to hear about your positive experience! Let us know if there’s anything else we can do for you.

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