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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,507 Reviews
Call Service Center (800) 306-6472

1,507 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 21, 2025

Great customer service. I felt understood when discussing issues with my vehicle. Services were completed correctly and in a timely manner. More

by Mxpickens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5-star review! Our goal is to listen closely to your concerns and ensure timely service, and your satisfaction motivates us to excel.

March 18, 2025

Kevin was great, very knowledgeable and I felt like he made recommendations that were good for me. More

by Mc_246
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Kevin is awesome - he'll definitely appreciate the feedback! We always want to help our customers and are glad that shone through. The next time you need to schedule maintenance, please check out our specials. Until then!

March 16, 2025

Purchasing made easy, service department, made easy and provided rideshare service to and from home👍 More

by Deanna.Kinsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Deanna, this is what we like to hear! Thank you so much for sharing your experience. We're glad that our team made your car ownership experience and provided rideshare help when you needed it. Please tell any friends in need about us, so we can help them, too!

March 16, 2025

Clean with a wonderful lounge and tea for a comforting warm drink while waiting. Although I recommend reupholstering some of the seats. More

by Hbandy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're so glad that you enjoyed our lounge and free drinks. We appreciate your honest feedback and will use it to improve our services. Thank you!

March 15, 2025

Kept me informed as regular checkup done and recall work completed, ahead of scheduled time! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Pat. We're glad that our team kept you informed and got your repairs done quickly! The next time you need service, please consider us again. We have an online service scheduler you can use to book an appointment.

March 14, 2025

Thank you Benito Torres and Javier Torres for taking care and providing excellent service for both of my Honda Accords this week (2016 and 2021 Hybrid). You both are still reason I will continue buy the Hon More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito and Javier will be thrilled to read your review of the service that two of your Honda Accords received! You must really love Hondas as much as we do. Thanks so much for the positive feedback, and we're here for you when you need us!

March 14, 2025

Excellent service. Benito Torres and Javier Torres are the best. Because of them I’m enjoying 24 years of Honda products. Quality service. More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Report | Print
Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

The dueling Torres really demonstrate the kind of service we want all our customers to have for their Hondas and every other vehicle. We appreciate you sticking with Honda for nearly 25 years, and hope that we can partner with you on all kinds of service. Thanks so much, and come again!

March 14, 2025

Good service, prices on the high side but convenient as far as location to my home More

by Djtanchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your honest feedback helps us assess how we're doing and better meet our customers' needs. Thank you! If you think of anything else we can do to enhance your experience, just let us know.

March 13, 2025

I greatly appreciate the Uber ride supplied by the dealership. The work performed is quick. More

by Bjm92649
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
Report | Print
Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you could take advantage of our Uber ride so that you could get to your destination! It's just one of the perks we want our customers to enjoy while you're getting your car serviced. Thanks for telling us about your Honda service visit! We'll see you next time!

March 13, 2025

Service was done somewhat within appropriate timeframe considering that I did a walk-in appointment during busy hours. Everyone treated me with care and professionalism. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your kind words about your service visit for your Honda, Diana! Our goal is to provide top-rated service every time, and we’re thrilled we could deliver that for you even during our busiest time. Let us know if there’s anything else we can do for you! Thank you!

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