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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,514 Reviews

1,514 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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April 03, 2024

The people I've worked with were very professional. They would text or call me to let me know that my car is ready or if extra work needs to be done. The sales staff (Ted) explained explained everythin More

by kiyomizu2001
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Apr 04, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're delighted to hear that our team provided you with professional service and made your car-buying experience comfortable. We appreciate your business and hope to assist you again in the future.

April 03, 2024

Always a great service experience Norm Reeves Honda is my favorite spot to get my services done. More

by VMANUEL23050
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Apr 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to be your trusted choice for service. Looking forward to serving you again soon!

April 02, 2024

Very pleased with our sales rep Ted Cruchley, no pressure to make a quick decision and good to know I can call or go in with any questions More

by tross30238
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Ted! We're glad to hear he provided you with a no-pressure environment and reassured you about ongoing support. We're here whenever you need us!

April 02, 2024

Good customer service And friendly staff Nice and clean dealership Easy to find places Enjoy More

by hotguy88
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Apr 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our customer service and staff. We strive to maintain a clean and welcoming environment for all our guests. We look forward to serving you again in the future!

April 02, 2024

I am so pleased with Norm Reeves Honda Huntington Beach! Friendly. Welcoming. Helpful! Having said this, I have been a lucky enough to have my Honda vehicles cared for approaching 30 years. Benito has be More

by Lyriccd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Apr 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We're thrilled to hear about your positive experiences with Benito and our team at Norm Reeves Honda Huntington Beach. We appreciate your trust in us and look forward to continuing to provide excellent service for many years to come.

April 01, 2024

service was great! quick check in, car finished @ time promised definitely would recommend dealership for sales and service More

by dvhall18
Recommend Dealer
Yes
Employees Worked With
alexander hernandez
Apr 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the endorsement. Glad you had a great service experience!

April 01, 2024

I brought my car in for an oil change, and the next day my check battery went off. I have been gone and not driving it. I will bring it in tomorrow because the problem didn't exist until i got it back from More

by Peacen0Waf
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Jul 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hello. We realize your time is valuable and it is our goal to provide you with prompt, reliable service. At your earliest convenience, please reach out to our service department to get your battery checked out. Thank you. -Paul Conant

March 31, 2024

Wrong diagnosis for my car in previous services. I am not sure that it's intentional? It would waste me a lot of money if I listened to them. More

by JVU
Recommend Dealer
No
Employees Worked With
Clayton Einck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Apr 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

I assure you that any misdiagnosis was not intentional. We take pride in properly diagnosing all of our guests’ vehicles and we take ownership when we don’t. If you would like to discuss your experience further, please contact me at 714-861-4200. Sincerely. -Paul Conant

March 30, 2024

The staff are always incredibly friendly and knowledgeable. I enjoy the coffee that Honda provides and the waiting room atmosphere and the mechanic's willingness to come to the customers to talk More

by Mardebmo
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Apr 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We always aim to provide efficient and transparent service. Thank you for complimenting our staff and service offerings!

March 30, 2024

Very attentive, not pushy, providing us with the best salesman. Treated my young daughter, the driver/owner of the car with respect, answering all her questions with patience. More

by Jaimenmartin06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Awesome to read about experiences like yours. Thank you, truly, for the awesome feedback!

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