Norm Reeves Honda Superstore North Richland Hills - Service Center

Probably the best experience I have had dealing with dealership service departments. Everyone i encountered was over the top friendly and well knowledged about their vehicles and even ones not theirs. dealership service departments. Everyone i encountered was over the top friendly and well knowledged about their vehicles and even ones not theirs. More

Definitely super friendly and quick. They left my car nice and tidy. Recommend going if you need something fixed with your car. They left my car nice and tidy. Recommend going if you need something fixed with your car. More

Michael Wright is a very dedicated service advisor. He is customer focused. He made sure the work was done to my satisfaction. He even went above and beyond the call of duty to show me a feature on my He is customer focused. He made sure the work was done to my satisfaction. He even went above and beyond the call of duty to show me a feature on my Honda that I have been trying to find for several weeks. More

Tim Keller was great to work with and communicated with me every step of the way. me every step of the way. More

Nice, clean and friendly dealership. Nume & Tommy are fantastic! First Honda purchase and will definitely return in the future. Nume & Tommy are fantastic! First Honda purchase and will definitely return in the future. More

Our service Advisor Mr. Zach Frausto, went above and beyond the entire time our vehicle was under maintenance and repair service. He kept us informed and updated of every de Zach Frausto, went above and beyond the entire time our vehicle was under maintenance and repair service. He kept us informed and updated of every details. Made us involved always in everything. He was very patient I'm answering all our texts and calls. We have been norm reeves customers since 2017 and will always be, actually we referred 3 of our friends and made all their car purchases there and their experience was also great. Highly recommended 👌 More

My scheduled maintenance was handled professionally and timely by service advisor, Zachary Frausto. He reviewed and explained all points on the inspection checklist and did not pressure for additional rep timely by service advisor, Zachary Frausto. He reviewed and explained all points on the inspection checklist and did not pressure for additional repairs. I will contact Zachary for my next services. More

Angel is the best thing about this dealership. He should train everyone else. He is responsive and if he doesn’t know the answer, he goes and gets it. He should train everyone there (the salesman) He should train everyone else. He is responsive and if he doesn’t know the answer, he goes and gets it. He should train everyone there (the salesman) on how to treat customers. More

They are a ethical dealership with great customer service that understand about life and they truly care about your well being and safety!! Thank you so much for all your help and my car looked so good when that understand about life and they truly care about your well being and safety!! Thank you so much for all your help and my car looked so good when I got it back I appreciate the wash!! If your looking to buy a car from a good dealership and outstanding service department this is the place to go!! I recommend this place to everyone. More

Great customer servise. Did not wait longer than expected and prices and details of what needed to be done were provided. Also pricing and a overall sheet what hiven. Did not wait longer than expected and prices and details of what needed to be done were provided. Also pricing and a overall sheet what hiven. More