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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,965 Reviews
Call Service Center (817) 345-6175

2,965 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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June 05, 2024

Service person was courteous and friendly when I brought my vehicle in for service. Will be coming back. More

by Nm4827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our service team provided you with courteous and friendly service. We look forward to welcoming you back for your future automotive needs!

June 05, 2024

I gave vehicle service 5 stars, customer service 4 stars. I was in the service office picking up the car and no one greeted me if I needed something. 2 or 3 advisors walked past by. It was good when I wou More

by Jkwik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're glad to hear you were satisfied with our vehicle service. We apologize for the oversight in our customer service and will address this internally to ensure a more welcoming experience for you in the future.

June 04, 2024

Clean, knowledgeable & the same staff as for the six years that they have serviced my vehicle! They only vehicles service needs… More

by Mikennorgan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and loyalty over the years! We're glad to hear that you've had positive experiences with our team and services. We look forward to serving you for many more years to come.

June 04, 2024

Prompt service and clear explanation of car needs. Glad to be a Ho da customer. More

by Pilgrimtheresar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Ho da for your automotive needs! We're thrilled to have you as a customer and appreciate your kind words about our service. We look forward to serving you again in the future!

June 04, 2024

Great with service and recommend coming back again to service my car. Thank you to my Advisor Anthony Garcia for everthing provide great customer service More

by alejandrabarajas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Anthony Garcia provided you with excellent customer service. We look forward to welcoming you back for your future car service needs.

June 04, 2024

The service department has an awesome team friendly and courteous. Always reliable to work with More

by Jo_Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. We appreciate your support and look forward to serving you again in the future!

June 04, 2024

My advisor Christopher Cosby was very helpful and kept me updated on time and the service on my car. He was knowledgeable regarding what was done to my car and what is recommended. More

by Hien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cosby
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! Christopher Cosby is a valued member of our team, and we're thrilled to hear about your positive experience. We look forward to serving you again in the future!

June 04, 2024

Great Customer Service. Well spoken and took care of my needs and answered all my questions More

by Heights.Natoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. If you ever have any more questions or need assistance, don't hesitate to reach out. Drive safely!

June 04, 2024

Eric Hernandez was my service advisor and was a true professional. Big thanks to him More

by Brian.tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez , (Andy) Emad Abugoush
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Eric provided you with exceptional service. We'll make sure to pass along your appreciation to him. We look forward to serving you again in the future!

June 04, 2024

Everyone one at this location are awesome people. I am so grateful to Elizabeth and her team over at the serves department. They went above and beyond my expectations. Zachary was an awesome service More

by Inerosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolis Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're delighted to hear that Elizabeth and Zachary provided exceptional service. We'll be sure to pass along your appreciation to them. Safe travels, and we look forward to assisting you in the future!

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