Norm Reeves Honda Superstore North Richland Hills - Service Center

Everyone very helpful and courteous. Attention to service is very top notch. Would like to recommend them for friendliness Attention to service is very top notch. Would like to recommend them for friendliness More

Had my Honda serviced at Norm Reeves Honda in North Richland Hills. Great customer service. Thank you Richland Hills. Great customer service. Thank you More

I set an appointment with Angel over the phone. When my wife arrived to drop off the vehicle there was no record of the appointment and the part had not been ordered. When she expressed frustration When my wife arrived to drop off the vehicle there was no record of the appointment and the part had not been ordered. When she expressed frustration with the lack of follow through, the tech stated, “I see you are frustrated, would you like a cookie.” That was an incredibly condescending and sexist comment. I’m disappointed in the lack of follow through but am angry my wife was addressed in this manner. More

Service manager Scott kept me updated throughout the whole process. Very professional, knowledgeable and courteous whole process. Very professional, knowledgeable and courteous More

Zack Frausto, whom I communicated with regarding service on my Pilot, had time to answer my questions and gave personal attention to my concerns. on my Pilot, had time to answer my questions and gave personal attention to my concerns. More

Good people good work good management also they help for prices to keep affordable Thank you again prices to keep affordable Thank you again More

Almost three hours for an oil change with an appointment. I’ll be taking vehicle to Honda grapevine going forward. I’ll be taking vehicle to Honda grapevine going forward. More

I took my Honda fit there for a transmission service and oil change. They were great. Great prices and the service was on point. oil change. They were great. Great prices and the service was on point. More

Dennis was very helpful with process of getting car maintenance done. He also had great communication. maintenance done. He also had great communication. More

The waiting area was very pleasant, and I enjoyed the cafe there. The consultant was very helpful and attentive. cafe there. The consultant was very helpful and attentive. More