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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,964 Reviews
Call Service Center (817) 345-6175

2,964 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 01, 2024

Everyone is helpful and kind. And Joe my salesman has sold me two cars. Tristan is very sweet and knows his car stuff. More

by Ca.Worrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear you've had positive experiences with our team, especially Joe and Tristan! If there's anything we can do to enhance your future visits, please don't hesitate to let us know.

April 30, 2024

Scott is your service department is aces. Nice guy who is very personable and took extra steps to help me. From the phone call to my car being completely cared for your staff was so nice to w More

by Cl_Burnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, Scott! We're thrilled to hear about your positive experience with our service department. Our team always goes the extra mile to ensure our customers are well taken care of. We look forward to serving you again in the future!

April 30, 2024

Service and parts departments are helpful. The cafe is a great place to get a snack while waiting for service to be completed. More

by Peggywerner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cosby
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May 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and parts departments, and that you enjoyed our cafe amenities. We look forward to welcoming you back for your future automotive needs.

April 30, 2024

They were great. Kept me in the loop on the status of my vehicle and Dennis was great. More

by Acmurt05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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May 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us and that Dennis provided excellent service. We appreciate your business and look forward to serving you again in the future!

April 30, 2024

I took my car in for my first oil change and they did a multi point inspection and car wash as well. Everything was quick and easy. More

by Suzann B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis? Service manager.
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May 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership for your first oil change! We're thrilled to hear that you had a positive experience with our multi-point inspection and car wash. We appreciate your business and look forward to serving you again in the future!

April 29, 2024

They did good job my car is working fine so far thanks its not taking long time Thank you More

by Suresatel.1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that your car is running smoothly and that you were satisfied with our service. We appreciate your trust in us and look forward to serving you again in the future.

April 28, 2024

My wife and I have done business with your store for many years. We have bought new and preowned cars.. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabbir Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your continued loyalty and trust in our dealership over the years. We're thrilled to have been part of your car-buying journey, and we look forward to serving you again in the future.

April 28, 2024

Great services all the time we go there to get our car looked at and services. More

by Simentallecii89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juaquin Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Granillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lossada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you consistently have positive experiences with our services. We appreciate your continued support and look forward to serving you again in the future.

April 28, 2024

I have been trading at this dealership for many years - when it sold to Norm Reeves I wondered if it would be the same great place. I am not disappointed. The experience continues to be positive. Knowledge More

by Ajarrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty over the years! We're thrilled to hear that your positive experience with us has continued under Norm Reeves ownership. We're committed to maintaining the excellent service you've come to expect.

April 27, 2024

Excellent experience overall at this location. Service guy Anthony was incredible and even though the dealership is far from me- it’s worth it More

by aM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're thrilled to hear Anthony provided exceptional service. Your satisfaction means the world to us, no matter the distance. We look forward to welcoming you back!

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