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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,964 Reviews
Call Service Center (817) 345-6175

2,964 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 27, 2024

Excellent service by friendly and professional people. Repairs were completed as promised. Shop areas were clean and well organized. I appreciated the car wash! More

by Fastweasel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We aim to deliver excellent service and keep our facilities top-notch for our valued customers like you. We look forward to serving you again in the future!

April 26, 2024

Always does a great job of providing quality and timely service. Easy appointment booking and fast service, with polite and helpful service advisors. More

by Carly9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay, service advisor
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Providing top-notch service and making car care hassle-free for our customers is always our priority. We appreciate your support!

April 26, 2024

Great service. . kept me updated on all work and explained what was being done at the time More

by Ksflygiirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're delighted to hear that you appreciated our transparency and communication throughout the service process. We look forward to serving you again in the future.

April 26, 2024

They took good care of my daughter and her 2021 Civic for the State Inspection for her vehicle registration. Will definitely go to Norm Reeves Honda again! More

by Debbie.Dysart918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for trusting us with your daughter's Civic! We're delighted to hear about your positive experience, and we look forward to serving you both again at Norm Reeves Honda.

April 26, 2024

Michael was prompt and courteous. Also got my vehicle back to me quickly. Very much appreciated him. More

by D.Faries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're delighted to hear that Michael provided you with prompt and courteous service and got your vehicle back to you quickly. We appreciate your business and look forward to serving you again in the future!

April 26, 2024

Excellent service from the minute I walked in! The advisor, Dennis, was great! Yes yes More

by Kenkriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in Service - 5 star
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Apr 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! We're thrilled to hear that Dennis provided excellent service. We appreciate your support and hope to see you again soon!

April 25, 2024

They told me that they all this work to my honda civiv an didnt do anything at car still running the same way it was when i pick it up they tryed to charge me $2 thousand dollars for nothing i will never go More

by holmesgregorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about your service experience. We'd be happy to discuss further if you would like to reach out.

April 25, 2024

Appointment was easy and the text message service was able to work smoothly.Tristan was terrific and extremely helpful as well More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that your appointment went smoothly and that Tristan provided excellent assistance. We appreciate your business and look forward to serving you again in the future.

April 25, 2024

Norm Reeves takes good care of their customers. Michael Wright was an excellent help with my service and all was very prompt More

by Vb3K41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're thrilled to hear that Michael provided excellent service. We appreciate your support and look forward to serving you again in the future.

April 23, 2024

Service was good the only thing they did not calibrate and had to drive all the way back to Honda service center but everything else was good thank you More

by Josie.Castillo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback. We apologize for any inconvenience caused and appreciate your patience. We'll ensure better calibration in the future.

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