Norm Reeves Honda Superstore North Richland Hills - Service Center

My experience was disappointing because within 15 months my Honda had two transmission issues. The most recent issue was something that cost me almost $800 and they said it was regular wear on the vehicle e my Honda had two transmission issues. The most recent issue was something that cost me almost $800 and they said it was regular wear on the vehicle even though it wasn’t. We talked about trading it in and they offered me $5000 less than other places. More

Elizabeth is professional and lets you know that you will get great service at the dealership. She keeps you informed as your auto is in for service and set the comfort zone for the customer. She's Great! get great service at the dealership. She keeps you informed as your auto is in for service and set the comfort zone for the customer. She's Great! More

The employees are very professional, knowledgeable, and polite. They treat customers with a great deal of respect. polite. They treat customers with a great deal of respect. More

I had some issues with the free maintenance. When I called to schedule, the rep told me that it was not eligible because the maintenance light was not on, even though the vehicle was pass 7800 m When I called to schedule, the rep told me that it was not eligible because the maintenance light was not on, even though the vehicle was pass 7800 miles. Then their maintenance manager called me and arranged for a free oil change and tire rotation, and took care of the recall repair. The process was easy and professional. More

Wonderful, very knowledgeable and extremely courteous. Happy customer. Will continue to get my car serviced here. . Happy customer. Will continue to get my car serviced here. . More

Michael Wright is the main reason I bring in my vehicle for services, he gives great advice on what my vehicle needs and also gives excellent customer service. for services, he gives great advice on what my vehicle needs and also gives excellent customer service. More

Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with communication with a pleasant personality to speak with More

Very helpful dealership. Got my vehicle fixed and returned in a short amount of time. Amanda the service rep was awesome. First time coming here and it won’t be my last. Got my vehicle fixed and returned in a short amount of time. Amanda the service rep was awesome. First time coming here and it won’t be my last. More

Professional service and knowledgeable staff took care of me from the time I arrived and until the time I left. My service advisor kept me informed of my vehicles progress during my service visit. I continua me from the time I arrived and until the time I left. My service advisor kept me informed of my vehicles progress during my service visit. I continually receive great service every time I bring my vehicle into the shop. More

Knowledgeable, courteous customer service staff. Took excellent care of my car; made sure all items were addressed. Took excellent care of my car; made sure all items were addressed. More