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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,969 Reviews
Call Service Center (817) 345-6175

2,969 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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November 19, 2024

Amanda did a great job servicing my 2025 Civic Si. Was delivered on time and everyone was very professional. I’ve been getting service here since 1992. More

by clockworx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
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Nov 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Wow! We appreciate your loyalty to our dealership since 1992! That's quite a long time, and we will let Amanda know about your satisfaction with the servicing of your 2025 Honda Civic Si. Thank you, and we look forward to serving you for many years and miles to come!

November 18, 2024

Michael was very friendly and helpful, I will be using him as my service advisor from now on. The dealership itself is always spotless. More

by Palchavez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Michael will be so pleased to see this review! Thanks for letting us know about your experience coming in for service for your Honda. We hope to serve you again!

November 18, 2024

Friendly staff, courteous and polite. Seam to enjoy their jobs. Makes me trust the dealership. More

by Curtsfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad that your service visit for your Honda was so pleasant, Curt! Thanks for letting us know about your experience with Angel, and we look forward to working with you again.

November 17, 2024

Fast, courteous, helpful. The Uber service to and from the dealership was especially helpful. Service took less time than expected. More

by littlestephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Nov 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you could take advantage of the Uber service while you were getting your Honda taken care of, Stephen! Thanks for telling us about your experience, and we'll be happy to serve you again.

November 16, 2024

Nice service and friendly agent. The agent took the car and in an 1.5 hours I was able to return with the car. Happy with the service and service agent as well More

by poddar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Nov 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a great service appointment for your Honda with only an hour and a half wait! Thanks for sharing, and we'll be happy to serve you again.

November 14, 2024

Excelente servicio, resolvieron todas mis dudas, fueron muy amables y rapidos con el servicio. Estoy sumamente agradecido. More

by chavira21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

¡Estamos muy agradecidos por tu increíble reseña de cinco estrellas! Es maravilloso saber que tuviste una excelente experiencia y que todas tus preguntas fueron respondidas. Si necesitas algo—ya sea en ventas, servicio o cualquier otra cosa—no dudes en contactarnos en cualquier momento. ¡Gracias!

November 14, 2024

Convenient quick service, clean wait area, friendly and helpful employees, car delivered washed and clean. More

by tomntoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda had all the hallmarks of a quality service appointment, Tom and Toni! Thanks for trusting in us, and we hope to see you at your next appointment!

November 14, 2024

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
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Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 14, 2024

Very professional and pleasant to work with. Staff very attentive and accommodating to the client wishes. More

by craftyjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams and the mechanic crew
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Nov 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear that your service appointment for your Honda went so well! This feedback confirms that we're on the right track with our service. Thanks for telling us, and we look forward to seeing you in the future!

November 14, 2024

I had the pleasure of visiting the dealership for an oil change, and I want to give a special shoutout to Dennis. He went above and beyond to ensure I had a great experience. Dennis was not only incredibly More

by hannahdecleene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear, Hannah! We're glad that Dennis could go out of his way to provide satisfying service to you for your Honda oil change. Thanks for letting us know, and we hope to see you in the future!

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