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Norm Reeves Hyundai Superstore
Cerritos, CA
3,060 Reviews
Shopping for a Hyundai? Norm Reeves Hyundai Superstore at Cerritos Auto Square is a full-service Hyundai dealer in your area. We work hard to ensure that every customer who walks through our doors gets the individual attention they deserve. So what will you find when you choose to shop with us?
A Car Dealership You Can Trust
We know that you have high expectations from your car dealership, and at Norm Reeves Hyundai Superstore in Cerritos, CA, we enjoy the challenge of meeting and exceeding those standards each and every day. Whether you're planning to stop in to shop for your next vehicle, or to get your regular maintenance on your vehicle, we'll happily demonstrate our commitment to excellence during your visit.
A Team You Can Rely On
Our experienced team of Hyundai brand specialists is eager to share our knowledge and enthusiasm for Hyundai vehicles with you. We encourage you to browse our huge online inventory of new, used and certified pre-owned Hyundai vehicles and schedule a test drive for the vehicle that meets all of your needs. When you've found the perfect vehicle, our financing team will happily discuss your options and work with you to get you the best financing terms available.
An Unforgettable Experience
If you're shopping in our inventory, and you don't find the vehicle you really want, we will work with you to find you several options that meet your wants, needs and budget. All you have to do to get started is fill out our CarFinder form and we'll start the search for your perfect vehicle. When we get a vehicle in that meets your needs, we'll contact you. So you can rest, relax and wait for us to do the leg work.
Start Shopping With Norm Reeves Hyundai Superstore Today
When you're ready to take a closer look at the vehicle you've found that checks all of the boxes on your wish list, you can schedule a test drive online and we'll have it all ready for you when you get here. Our friendly sales team will walk you through all of the feat
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,060 reviews
December 18, 2018
Easy buying experience I was just thinking about buying a new car when I drove in. I went next door to the Ford dealership but they didn’t seem as helpful. When I walked ove I was just thinking about buying a new car when I drove in. I went next door to the Ford dealership but they didn’t seem as helpful. When I walked over to the Hyundai dealership, Oscar Gutierrez, one of the sales consultants came out and greeted me. I told him I wanted a new car but gave him my reservations and he was able to help me find what I needed within my limits. The experience was hassle and stress free, due to the fact that he was able to work with the Manager, David Rosa, to get me a good deal and rebates. More
by Xbp808@yahoo.com
Employees Worked With
Oscar Gutierrez
Helpful December 17, 2018
Richard Enos got the job done! I just purchased a pre-owned, Ford certified 2017 Ford Edge, I had researched this on line and thought the price was good, if the car was. Richard En I just purchased a pre-owned, Ford certified 2017 Ford Edge, I had researched this on line and thought the price was good, if the car was. Richard Enos, Manger of Internet sales, helped from the first contact and all the employees through finance, etc were friendly and helpful... My experience was very good and I drove from out of the area. More
by Diana
November 22, 2018
Friendly service Vito is my go to guy! Please ask for him when yoy walk through the doir. Always have a great experience when I come here. Definitely recommend Vito is my go to guy! Please ask for him when yoy walk through the doir. Always have a great experience when I come here. Definitely recommend More
by KMcCullen
Employees Worked With
Vito Beato
November 17, 2018
Oscar was amazing. Totally recommend it. Javed was very nice Please come check out this dealer salesman are extremely attentive and they work with you to make sure they meet your needs. Oscar was amazing. Please come check out this dealer salesman are extremely attentive and they work with you to make sure they meet your needs. Oscar was amazing. More
by Daylenis
November 13, 2018
Great car buying experience. Purchased my New Hyundai Kona from Vito Beato. Vito is easy to talk to very patient. Extremely knowledgeable about the Kona. I highly recommend Norm R Purchased my New Hyundai Kona from Vito Beato. Vito is easy to talk to very patient. Extremely knowledgeable about the Kona. I highly recommend Norm Reeves Hyundai Vito Beato. More
by Driver # 1.
Employees Worked With
Vito Beato, Sonu Dhanani
November 04, 2018
Easy and Fair Lease Transaction. I have leased a few cars in my day and I have to say that with all the details like availability, financing and trade- in all worked out prior to my d I have leased a few cars in my day and I have to say that with all the details like availability, financing and trade- in all worked out prior to my dealer visit, this transaction was short and sweet. I had a professional and transparent experience with Vito Beato,Sonu Dhanani and David Rosa. I appreciate the no pressure, helpful and friendly service I received from everyone at the dealership. More
by Runningman1962
November 04, 2018
Vito our sakes person Vito was our sales person. Very helpful friendly and knowledgeable. I would definitely buy another car from him in the future. Great service Norm Reev Vito was our sales person. Very helpful friendly and knowledgeable. I would definitely buy another car from him in the future. Great service Norm Reeves More
by Bankermom71
Employees Worked With
Vito Beato
November 01, 2018
SAEED NADERI SHOULD BE HELD ACCOUNTABLE FOR HIS ACTIONS Leaving a customer at the store while you go home and not say anything is unacceptable. ACTIONS HAVE CONSEQUENCES! from my experience, you have a poo Leaving a customer at the store while you go home and not say anything is unacceptable. ACTIONS HAVE CONSEQUENCES! from my experience, you have a poor work ethic. I understand you may have tried to help and i do appreciate that. But when your efforts were HONESTLY exhausted, you should have made other arrangements with ME before leaving so i would NOT have had the opportunity to go searching for YOU throughout your entire workplace, including places i should NOT have access to. I work with sensitive information also, so i know all about workplace information security. HOW DARE YOU leave me waiting the way you did. What started as an honest mistake, turned into a more serious matter because YOU CHOSE to avoid, ignore (or i don't know what you were thinking other than you did not care?...) instead of AT LEAST admitting you could do no more and provide closure so that i would not have wasted 3 hours. I would not have been there waiting for you until 10pm only to find out that you had gone home?!!! SERIOUSLY?!! I got there at 7pm, was supposed to just get my key, then go on to have dinner with my family in Brea, then come back when i could have someone who could drive the other car while i bring my car home. No, Instead, i missed dinner, spending time with my whole family together and obviously had to deal with an upset spouse on top of everything, not to mention having to use the borrowed car leaving my mother in law, without transportation for a 2nd day. DO YOU GET IT YET?!! ACTIONS HAVE CONSEQUENCES!! I hope you will learn from your gross error in judgement so you DO NOT do this to anyone else. I had to get help from the Ford sales manager before leaving so that i would know with whom to contact to retrieve my car. - i spoke with Sean (service manager) this morning who does understand what customer service is and did make another arrangement with me to get my car. Needles to say, myself, and anyone i speak with about car shopping, will not likely be considering any business with your Hyundai sales office. Perhaps you don't remember, i did say while you were working on "helping" me get my car, i was going to do some shopping because i plan to replace my one of my vehicles, maybe a Sante Fe, but not anymore from this place or affiliated dealers. - action = consequence. How can i trust a business that employs someone ("a manager no less") that would treat someone with such disrespect? my frustration has only been compounded by the fact i saw so many good reviews but now here i am with a complaint over something that could so easily have been avoided. I was asked what could be done to make it right? (in so many words), but how can you correct time that was lost with family? not to mention on a holiday night? how do you make up for my children not seeing their father to show off their costumes and candy? how about the inconvenience that my mother in law is experiencing without a car to use for a 2nd day? I can easily forgive the car not being available. What i cannot easily forgive, is the blatant lack of customer service i experienced. There is NO excuse for going home while a customer is waiting for you after you said, i will try to get hold of someone, one more time. That was the last thing you said to me Saeed, before disappearing, and at some point after that, probably went home to your waiting family. 11/2 -(update) picked up the car last night from the ford side. The work performed was just for 3 recalls, and everything seemed fine. It would have been nice if the car had been detailed at least since it was there for an additional day, but i was not surprised to find that it was not. I dont know what i would have done if i saw Saeed in person at the time. Honestly all i want is to know why you would do something like that. Truthfully, no excuse, no lie, no politically correct corporate answer. Man to Man, WHY, however bad it may be, the truth can absolve you of your misjudgement in your actions that night. I also want to be assured that you will never, NEVER, do that again. More
by SonataOwner
Employees Worked With
October 29, 2018
Excellent customer service! I had a horrible experience at Chevrolet Cerritos, I was promised a certain deal and went in for 2 hours for them to tell me something completely diff I had a horrible experience at Chevrolet Cerritos, I was promised a certain deal and went in for 2 hours for them to tell me something completely different. Vito definitely changed the car buying experience for me, I am no longer scared to go and purchase a car. He exceeded my expectations and was super helpful in getting me in and out of the dealer in less than 2 hours! More
by Dominic57
Employees Worked With
Vito Beato
October 29, 2018
Great no hassle buying experiwnce My wife and I stopped by to look at cars, not for immediate purchase but just to look. Vito our salesman helped us and was very patient and nice. Di My wife and I stopped by to look at cars, not for immediate purchase but just to look. Vito our salesman helped us and was very patient and nice. Did not try to sell us or pressure us. He answered All our qustions to help us make a decision. Once we decided to buy the car, 2019 santa fe, he continued to jump through hoops to help us and provided great customer service. You should buy you Hyundai from here, preferably from Vito. More
by Blanbo
Employees Worked With
Vito Beato
