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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,928 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,928 reviews

February 26, 2026

Sales man was very professional and communication was great. Answered every question and made the process easy. Would recommend to anyone I know. More

by Rodrigo.viera-guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Norm Reeves Toyota Dallas responded

Rodrigo, thank you for recommending Norm Reeves Toyota Dallas! We are proud to have made the process easy for you. See you next time!

February 26, 2026

Information could’ve been a bit more clear, but the enthusiasm was there. As a salesman myself, I would recommend this gentleman to actually work on making sure his information is correct before giving More

by robinsonjl0726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Snargrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalisa Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

Great job, from reception to completion was timely. No issues and completely satisfying experience. Antonio did a great job. More

by Tomremediz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted your Toyota service was efficient and met your expectations. Antonio provided great support throughout your visit. Thank you for sharing your experience and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 26, 2026

Happy with service very friendly will be back for my next service. Thank you SIsi. More

by ericdgreat2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to know our team delivered friendly service on your Toyota Tundra. We’ll be ready for your next appointment when it’s time. Sisi will be happy to hear your thanks. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 26, 2026

Need to do better with keeping inventory I always have to wait Do better with keeping my tire in the dealership because they pick up hazardous materials from the roads. More

by maquisha75
Recommend Dealer
No
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Holmes
Feb 26, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your feedback, and I sincerely apologize for the wait you’ve experienced. We understand how important it is to have the right inventory available—especially when it comes to tires that handle hazardous road conditions. We’re actively reviewing our stocking process to ensure we can serve you more efficiently moving forward. Your patience is appreciated, and we’re committed to doing better. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 25, 2026

The employees were super polite and supportive throughout the whole process. Just took a while but I had the time available. More

by Evan Mueller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ahmad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate your kind words about our team’s support during your used Toyota Tacoma purchase. We’re glad the pacing fit your schedule. Enjoy many great miles in your Tacoma! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 25, 2026

Es un buen diler las personas son muy agradables te sientes cómo en casa y te ayudan a buscar lo q buscas More

by carlozurita990910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for the five-star rating. Our friendly team is glad to have helped you find a used Toyota Tacoma and made you feel at home. We appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 25, 2026

Efficiency, like comp cleaning car with oil changes service and inspection Need to explain why recommend next service in 5 months or 3000 miles I think with synthetic oil, it can last a lot longer More

by jeed913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback. We’re glad you’re pleased with the efficiency of our services! Your input about service recommendations is valuable, and we'll make sure to communicate more clearly in the future. Thank you for choosing Norm Reeves Toyota Dallas!

February 24, 2026

Carlos very thorough, and the repair done well Would recommend Norm Reeves Toyota without hesitation More

by fcsayre
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Carlos Lopez
Feb 24, 2026 -

Norm Reeves Toyota Dallas responded

Hi Sayre! Thank you for leaving us this five-star review and kind words about Carlos from our sales team at Norm Reeves Toyota Dallas! We'll see you next time!

February 24, 2026

Excellent service, competent staff. I wouldn't take my car anywhere else. Shelly Jackowski goes above and beyond. More

by fcsayre
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Feb 24, 2026 -

Norm Reeves Toyota Dallas responded

Hi Sayre! We're pleased to hear your feedback about Shelly and our team! We'll see you next time here at Norm Reeves Toyota Dallas!

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