Back

Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,605 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 5,605 reviews

October 17, 2025

I like this dealership. Love the staff . Sales people and messaging can get a bit annoying . App does not work great More

by stuk755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
3.0
This rating includes all reviews, with more weight given to recent reviews.
LaTris Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

Didn't get a straight answer on the lift gate problem. Was told it could be 1 of 2 issues. It's a 50/50 issue. It's either the ECU? or the lift gate shocks. For $2500 they can fix both. More

by mary.mccorgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2025

Called me as soon as my oil maintenance was due and booked an appointment the same day. Did have my vehicle for an hour before they called me telling me it was ready. Not to mention the fantastic custo More

by azh2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 15, 2025

Advisor understood issue and resolved to my satisfaction Appointment slots were plentiful and appt was easy to make More

by avillela1
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Oct 15, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 15, 2025

I have been a customer of this dealership for 11 or more years and have always had great service. The genuine Toyota parts and Toyota trained service techs plus’s the great service has made me a long term More

by francesellen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 15, 2025

Friendly staff, very knowledgeable and proficient in what they do and do not try to sell you anything you don’t need. More

by nanettehuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 14, 2025

Very awesome great service they treat very friendly, I really recommend it to everyone, keep it up with the great actitud More

by cristianidelosreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 14, 2025

Good work Service done on time Recommended parts replacement is highly appreciated. Washing not done. If it would have done Happy More

by ipebijusunu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 13, 2025

Great customer service always willing to help and answer any questions I have. This will be the only place I will bring my car to. More

by 74.lizh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Norm Reeves Toyota Dallas responded

Hi! Thank you for sharing your feedback about our team! We appreciate your business and look forward to your next visit here at Norm Reeves Toyota Dallas. Safe travels!

Oct 13, 2025 -

Norm Reeves Toyota Dallas responded

Hi! Thank you for sharing your feedback about our team! We appreciate your business and look forward to your next visit here at Norm Reeves Toyota Dallas. Safe travels!

October 13, 2025

Sergio was very attentive from the moment we arrived at Toyota. He quickly proceeded to check my car and kept me informed throughout the entire process. At the end, I had trouble picking up my car on time, More

by monicadevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your glowing review of Sergio's service, Monica! We’re delighted to hear he made a positive impression and went the extra mile to assist you at Norm Reeves Toyota Dallas. Your feedback means a lot to us!

1
...