
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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I brought in my 2017 Avalon for a safety recall and told Carlos I wanted nothing else done but all the safety recalls. He asked to do more a second time, and I repeated to just perform the several safety re Carlos I wanted nothing else done but all the safety recalls. He asked to do more a second time, and I repeated to just perform the several safety recalls. He then sent an estimate with several thousand dollars worth of maintenance, almost all of which I've done with a local shop, such as change spark plugs at 120,000 miles and the like. I refused the estimate. I didn't hear details about my safety recall repairs until the next day when I called the dealership and was told my car was ready. I never received a call, text, or email from Carlos. After all that, Carlos only performed the one latest safety recall, ignoring all the others. I'll have to return to a dealership to get the other safery recalls performed, but it won't be Norm Reeves More
I Was very impressed from a to z. I am glad my purchase was made there. I am glad my purchase was made there. More
It was Fast and helpful. Pedro was great and attentive. I love my sienna platinum Pedro was great and attentive. I love my sienna platinum More
Very friendly and professional. I had an appointment, and the car was ready and in good shape when I arrived. Thanks I had an appointment, and the car was ready and in good shape when I arrived. Thanks More
It’s a great place to do business with. I’m glad I bought my vehicle there. I’m glad I bought my vehicle there. More
Repair was incomplete (alternator not correctly connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. More
I waited almost 5 hours in a Total of twi visit for an oil change and one tire change. Antonio did a great job. Jessica not so well. oil change and one tire change. Antonio did a great job. Jessica not so well. More
Calm, collected and professional He provided advice on the services and is a pleasure to be around the services and is a pleasure to be around More
When I booked my oil change appointment online, it showed $77, but when I arrived at the dealership, I was charged $95. That wasn't considered or accommodated at time of service, so that was very disappointi $77, but when I arrived at the dealership, I was charged $95. That wasn't considered or accommodated at time of service, so that was very disappointing to simply be dismissed. More