
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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If it were not for Shelley I would not be servicing my car there! Shelly is absolutely the best! She's attentive and very knowledgeable! She does not try to sell what you don't need. I truly appreciate an car there! Shelly is absolutely the best! She's attentive and very knowledgeable! She does not try to sell what you don't need. I truly appreciate and love her! She makes me feel like I'm her only customer! The driver transportation person I believe his name was Dan also very nice More
Could have offered more for my trade. Salesperson could have been more knowledgeable about the vehicle. Seemed like after the sale we were rushed out while asking questions. Salesperson could have been more knowledgeable about the vehicle. Seemed like after the sale we were rushed out while asking questions. More
The wait was longer than expected I waited longer than I was supposed to and my floor mat was stained was supposed to and my floor mat was stained More
The service was done in a timely manner. The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I wou The service representative was polite and professional. He was concerned for my time. My only complaint was that a part would be ordered and I would be notified when it came in. I have had no notification and so much time has passed I forgot about it. Now I am out of town for a few weeks and am worried that the problem has not been rectified. More
What's the point of an appointment if you're going to be put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix somethin put in line behind the drive-ins? Took 4 hours to "diagnose" and perform a recall on my battery tray. Then, it was suggested I needed to fix something about the throttle that wasn't broken "just in case" because I replaced the battery. Auto repair is as big a scam as medical. More
Clean dealership with good accommodations for waiting guests. Was direct and to the point when it came to the out the door price. No haggle or stressing over numbers. guests. Was direct and to the point when it came to the out the door price. No haggle or stressing over numbers. More
This dealership takes great pride in providing exceptional customer service. My service agent, Carlos, is punctual and always goes the extra mile to keep my costs low. exceptional customer service. My service agent, Carlos, is punctual and always goes the extra mile to keep my costs low. More