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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,141 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,141 reviews

May 04, 2025

I brought in my 2017 Avalon for a safety recall and told Carlos I wanted nothing else done but all the safety recalls. He asked to do more a second time, and I repeated to just perform the several safety re More

by james@gaskin.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Great dealership! !! Thank you Octavio Mendoza and team for your patience! It was a great car buying experience 🩷 More

by ana.glz87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
May 03, 2025

I Was very impressed from a to z. I am glad my purchase was made there. More

by hoping7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

It was Fast and helpful. Pedro was great and attentive. I love my sienna platinum More

by marina_s03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Very friendly and professional. I had an appointment, and the car was ready and in good shape when I arrived. Thanks More

by smt221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that our team at Norm Reeves Toyota Dallas provided friendly and professional service. We appreciate your feedback and look forward to serving you again in the future!

May 02, 2025

It’s a great place to do business with. I’m glad I bought my vehicle there. More

by JOHNHBRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Norm Reeves Toyota Dallas responded

John, thank you for trusting the Norm Reeves Toyota Dallas team with your automotive needs! We're grateful for your support and look forward to seeing you at your next visit!

May 01, 2025

Repair was incomplete (alternator not correctly connected) had to have car towed back to dealership. Repair was completed but it was quite inconvenient and scary. More

by candace.french
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Deveer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Norm Reeves Toyota Dallas responded

Candace, thank you for reaching out. Your feedback is appreciated and will be used to help us improve our processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly. Thanks again, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

April 28, 2025

I waited almost 5 hours in a Total of twi visit for an oil change and one tire change. Antonio did a great job. Jessica not so well. More

by texas2080@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Apr 28, 2025 -

Norm Reeves Toyota Dallas responded

I'm sorry to hear that you visit with us was not satisfactory. We strive to provide an exceptional experience to all of our customers and I'm sorry we fell short this time. Thank you for sharing your feedback with us. If you would like to discuss this further, please feel free to reach out to me directly. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

April 28, 2025

Calm, collected and professional He provided advice on the services and is a pleasure to be around More

by MS_GRANTK
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Holmes
Apr 28, 2025 -

Norm Reeves Toyota Dallas responded

Hi Grantk, we’re glad you had a great experience and appreciate your kind words at Norm Reeves Toyota Dallas. We look forward to serving you again! Safe travels!

April 28, 2025

When I booked my oil change appointment online, it showed $77, but when I arrived at the dealership, I was charged $95. That wasn't considered or accommodated at time of service, so that was very disappointi More

by tracy.cudjoe
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harveen Toor
Apr 29, 2025 -

Norm Reeves Toyota Dallas responded

I apologize for the discrepancy in pricing during your oil change appointment. We strive to provide transparent and consistent service, so it's disappointing to hear about this oversight. Please reach out if you'd like us to look into this further or address any other concerns you may have. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

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