Norm Reeves Toyota Dallas

Billy is the best salesperson we have ever had the pleasure of working with. As long as he is selling cars we will only use him! Thanks for a great experience! pleasure of working with. As long as he is selling cars we will only use him! Thanks for a great experience! More

The dealership was professional and structured a deal without the hassle. Nate was great to deal with and made the whole process simple and fast without the typical hassle you normally experience at a de without the hassle. Nate was great to deal with and made the whole process simple and fast without the typical hassle you normally experience at a dealership. I was able to find the exact car I wanted online and reached out with the chatbot. About 20 minutes later, Nate reached out and we discussed numbers. After he briefed the GM, Nate called back less than 5 minutes later and called me back to let me know that we had a deal. By the time I arrived at the dealership, Nate had the car pulled around in the garage and detailed and fueled up. We did a pre-inspection together and looked over the vehicle and then took care of financing. Although it was late in the day, Nate took the time to walk me through the functionality of the vehicle and even assisted in the setup of the Toyota application. I never felt rushed and Nate was willing to address any questions and concerns I had. Can’t speak highly enough about this dealership and the way they handled my transaction. I sincerely value the way this dealership handled the entire deal and the way they respected my choices for options. Most dealerships try to ram lots of extra packages into the deal and while they did give offer these too me, there was not the typical focus on trying to push all of this into the deal like dealers typically do. They respected my choices and moved on without trying to push or force me to accept packages, which I appreciate. I have never purchased at this dealership before, but I have from Toyota or Plano before that became the Toyota headquarters. The difference is night and day between these two. When I need another Toyota, I will be coming back and I only hope Nate is still around. Huge thanks to Nate and the rest of the team for the honesty and transparency. More

Very efficient and knowledgeable about the care of my car in a timely manner thank you in a timely manner thank you More

I bought a Toyota RAV4 recently. I really liked the service and people were friendly. I really liked the service and people were friendly. More

Yaela was great, easy process very straight forward. I would definitely buy again with her. I would definitely buy again with her. More

My visit with this dealership was nice. The person who help me was professional, and courteous. The person who help me was professional, and courteous. More

Both the dealership and Luis were fantastic to deal with. Would gladly buy from again Would gladly buy from again More

I did not like my service I was scheduled and was told service was closed so They was not able to do my oil change . Will never go again . service was closed so They was not able to do my oil change . Will never go again . More

Billy was amazing to work with! We enjoyed the experience and would buy a car from him again. We enjoyed the experience and would buy a car from him again. More

The transition from Cowboy to Norm Reeves has been smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new no smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new notifications once work is complete. More