Norm Reeves Toyota Dallas

Carlos and team were awesome by getting my car in and out of the service recall in a timely manner for the holidays. They also provided me with a loaner for convenience to me and my family of the service recall in a timely manner for the holidays. They also provided me with a loaner for convenience to me and my family More

My wife and son might use your dealership but I will never use your company again. You might want to focus on customer service, not with the new hires but with the longtime employees who find customer never use your company again. You might want to focus on customer service, not with the new hires but with the longtime employees who find customers to be a hassle. More

Shelly Jackowski is always professional and very pleasant to work with… she makes the maintenance of my car very easy!!! pleasant to work with… she makes the maintenance of my car very easy!!! More

Shelly is the reason I keep coming to this dealership. She is a value add to the service department. Take care of her because she is loyal to the customer. That’s where integrity starts She is a value add to the service department. Take care of her because she is loyal to the customer. That’s where integrity starts More

Shelly always addresses my concerns with my vehicle and I can always depend on her guidance for needed repairs and maintenance. can always depend on her guidance for needed repairs and maintenance. More

I was concerned that service at the new dealership might be inferior to Cowboy Toyota, but I was very satisfied with the experience at Norm Rieves. be inferior to Cowboy Toyota, but I was very satisfied with the experience at Norm Rieves. More

My experience was great! I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; howeve I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; however, Bethany quickly responded and gave me a clear picture of what I could expect concerning a final price. When I arrived at the dealership Billy Goss greeted my wife and I and did a great job guiding us through the process. Though asked about other package like extended warranty and financing, when I said I wasn't interested and I had financing there was no high pressure or other tactics to delay the process. I was in and out of the dealership in about two hours, which is a record for me. Some of that time was spent visiting with Billy Goss, which was enjoyable as we had common interest and coincidentally knew some of the same people. Overall...a great experience and the car I purchased was in great shape which is a testament to the dealership and how they choose used vehicles to put on their lot. More

Associates were friendly, caring, knowledgeable, and informative about the wellness of my cars needs. This is my go to place for great service. informative about the wellness of my cars needs. This is my go to place for great service. More

fast and easy , he explain all the process , good prices and good service all recomended and good service all recomended More

My service advisor is helpful and considerate of my time and money .She is wonderful I have my daughter going to her. She has a new Toyota and money .She is wonderful I have my daughter going to her. She has a new Toyota More