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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,161 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,163 reviews

May 14, 2026

Very professional and up front regarding service needs. Great customer service dealing with Shellie. Transport to home and back to the dealership was excellent More

by Benjo73
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
May 14, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad to hear that our team provided clear communication about your Avalon’s service needs. Shelly is happy to know you felt well cared for, and we’re delighted the shuttle service worked smoothly for your trip home and back. We appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 14, 2026

Excellent service from Edwin and Sergio—they are always very friendly and treat you exceptionally well. I highly recommend both of them. Ask for Sergio or Edwin; they are both top-notch. A1PLUS More

by perocaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with Edwin and Sergio during your recent Toyota service. We’re pleased they provided friendly, attentive care. We look forward to welcoming you back soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 14, 2026

My sales consultant Pedro Cachay was so helpful on getting me my first car! He was walking me every step of the way and letting me know what I was getting myself into on securing my very first car. I More

by pmark4021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recommending us and for sharing how Pedro supported you through every step of securing your first car. We’re delighted he kept you informed throughout the process. Enjoy your 2026 Toyota Corolla and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 14, 2026

Pedro was very amazing and patient with us. Helped me and my son get approved on his first car. Was very honest and got us the best deals. If your looking to buy a car, contact Pedro, definitel More

by Magreda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota Corolla! We’re delighted that Pedro guided you and your son through the approval process with honesty and patience. Thank you for recommending him and for choosing us. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 14, 2026

left 7 call backs to advisors' need info regarding resetting catalyst monitor none returned calls More

by gracecarol
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Bostley Advisor Supv./Carl Norman Advisor (7 call left-no returns)
May 16, 2026 -

Norm Reeves Toyota Dallas responded

Grace Carol, We're sorry to hear about your experience. Thank you for bringing this to our attention. Our Service Drive Manager has reached out to you and we appreciate the opportunity to address your concerns. Please reach out if there is anything further you would like to discuss. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 13, 2026

Edwin was great at taking care of my concerns with my car. I will definitely want him to be my advisor in the future. More

by tkoonsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to know Edwin took care of your Toyota Prius concerns so well. We’re glad you plan to work with him again and look forward to helping you in the future. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 13, 2026

Best Dealership in Dallas, Texas to make a deal for a new or used Toyota! More

by ackertmary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Monrial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishwa Panthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota RAV4 and we're delighted you consider us the best in Dallas for Toyota purchases. Thank you for your 5-star rating. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 13, 2026

Normal Reeves takes care of you from the beginning to the end. They are family. More

by ackertmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful you felt like family from start to finish. Antonio and our team are grateful for your trust in our Toyota service. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 13, 2026

En general muy buen servicio y muy responsables. Y cualquier irregularidad tratan de resolver en el mínimo tiempo. More

by zaguitoarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Norm Reeves Toyota Dallas responded

Gracias por compartir sus comentarios sobre Norm Reeves Toyota Dallas. Nos alegra saber que nuestro equipo sigue brindándole un servicio eficiente y de alta calidad.

May 12, 2026

Excellent service and communication! Gabby and Ben made it so easy to purchase my new Grand Highlander! They kept me informed of everything and were so great to deal with. Highly recomme More

by Cwp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaby Traylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Tran
May 12, 2026 -

Norm Reeves Toyota Dallas responded

It’s fantastic to know Gaby kept you well informed and made buying your Toyota Grand Highlander so easy. Thank you for recommending us and we’re here if you need anything down the road. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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