North End Mazda

I brought my vehicle in for any oil change. There was a special for $69.99. The special would not register when I went online to schedule the service. So I called. I explained to the person There was a special for $69.99. The special would not register when I went online to schedule the service. So I called. I explained to the person about my inability to schedule the service with the special. She said just show them the coupon when I arrived. Well they charged me a $142.xx for the oil change. Their reasoning is that the CX-90 uses more than 5 quarts of oil. It uses 6.3 quarts. That is 100% xx to get charged double for 1.3 quarts of oil. It took them 1 1/2 hrs to change my oil. There was only one other person in the waiting area besides myself. Also, every time I've taken my SUV in for service they have washed my vehicle. Well it didn't get washed either. If the service department was up front and honest with me when I went to schedule the oil change, I could have gotten it done at an express lube place and paid to have my car washed for less money. More

I haven’t bought a new car in 20 years. I was so nervous! But I couldn’t have asked for a smoother, easier process. Everyone was so kind and helpful. I was so nervous! But I couldn’t have asked for a smoother, easier process. Everyone was so kind and helpful. More

Since I entered the place they were very friendly and understood everything I was looking for in a used car. I totally recommend it. Thanks for everything. You’re the best. understood everything I was looking for in a used car. I totally recommend it. Thanks for everything. You’re the best. More

This my 3rd Mazda I have bought from North End Mazda and from Mark Always professional and friendly. Always wants the best for the customer ! from Mark Always professional and friendly. Always wants the best for the customer ! More

Great help. Easy to work with. Quick and efficient and knowledgeable. No pressure and quick. Easy to work with. Quick and efficient and knowledgeable. No pressure and quick. More

The service team at North End Mazda always goes above and beyond in the way they treat the customers and their care for the vehicles they are servicing. beyond in the way they treat the customers and their care for the vehicles they are servicing. More

Nick Cormier was all about customer service. We test drove many vehicles many times and Nick was very knowledgeable about all the Mazda models and their options. He was pleasing to deal with a We test drove many vehicles many times and Nick was very knowledgeable about all the Mazda models and their options. He was pleasing to deal with and made it easy for us to pick the right vehicle. I highly recommend asking for Nick. More

Brian was very informative and patient. He was thorough and listened to what i was looking for and help me find the right car for me. The dealership is very clean and comfortable and everyo He was thorough and listened to what i was looking for and help me find the right car for me. The dealership is very clean and comfortable and everyone I interacted with was very kind and friendly! More

My car has had two issues, one that was major and is one year old year old More

Every one was great; only disappointed that the car was not washed (I heard Collette say that the Washer was down or something) or cleaned/vacuumed inside... not washed (I heard Collette say that the Washer was down or something) or cleaned/vacuumed inside... More