Back

North End Mazda

Lunenburg, MA

4.8
1,271 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
Contact Dealership

747 Chase Rd

Lunenburg, MA

01462

Directions

By Type

Showing 1,271 reviews

November 12, 2026

Outstanding customer service and very communicative. The video of service is a nice touch. I would highly recommend! More

by staceym913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

North End Mazda responded

Your recommendation means a lot to our service team. We're happy you felt well informed throughout your Mazda CX-5 service visit and appreciated the video update. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

November 10, 2026

It took exactly the amount of time they said it would. Video of whole car inspection was very nice. More

by cboquist
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

North End Mazda responded

We're glad the service on your Mazda CX-50 stayed on schedule and that you appreciated the video walkthrough of the inspection. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

November 07, 2026

Very helpful dealership with excellent service and would definitely reconsider them to friends and family. More

by agovard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2026 -

North End Mazda responded

Knowing you found our team helpful during your Mazda CX-30 service visit is rewarding. Your recommendation to friends and family means a lot to us. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 22, 2026

honest, Mark and Mike were both helpful with any questions I had. everybody there was polite More

by MartinB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

North End Mazda responded

Your mention of Mark’s honest guidance and our team’s politeness reflects the kind of experience we aim to deliver. Knowing you felt supported during your purchase of your new Mazda CX-90 is truly rewarding. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 19, 2026

Very disappointed with the service I received no communication at all had to call 3 times More

by jl01453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Atkinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Spellman-Oldenquist
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Eaton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

North End Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 18, 2026

I would like to give special thanks to North End Mazda and its family members for providing a wonderful service for my CX90. Their service with professionalism and courtesy rendered to me was exceptional More

by dipankar.chakma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

North End Mazda responded

Hearing that you found our professionalism and courtesy exceptional means a lot to us. We’re glad the service on your Mazda CX-90 went smoothly. Thank you for your kind wishes and for trusting our service department. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 15, 2026

Very thorough examination of my vehicle and they're quick. I appreciate the service video I receive after and I can rest knowing they looked everything over well! More

by miazoom13
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

North End Mazda responded

Your Mazda CX-30 is in great hands. Knowing our thorough inspection and quick turnaround gave you confidence means a great deal to our service team. We’re also glad the service video helped you rest easy knowing every detail was covered. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 15, 2026

Always receive good service. Easy to make and receive prompt appointments and my car is always ready when promised More

by KLRROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

North End Mazda responded

Hearing that scheduling appointments is effortless and your CX-70 is ready as promised means a lot to our service team. Thank you for trusting us with your CX-70, and we look forward to providing the same prompt service next time. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 14, 2026

Great customer attentiveness. Quick diagnosis, clear and easy to understand description of problems, great support regarding vehicle loaner etc. More

by PMBRADLEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

North End Mazda responded

Knowing that our attentive service, quick diagnosis, and clear explanations for your Mazda CX-3 eased the process is rewarding. We’re pleased we could arrange a loaner that worked well for you. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

October 14, 2026

collette and team always has my best interest Making sure my mazda is safe and reliable More

by MartinB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

North End Mazda responded

Prioritizing safety and reliability guides everything our service department does. Hearing that Collette and our team always have your best interest at heart means a great deal to us. Thank you for trusting us with the service on your Mazda CX-90. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

1
...