North End Mazda

Great Mark was extremely helpful, knowledgeable and thorough. He got me in the car I wanted at the price I needed. Great customer service, I highly recommen Mark was extremely helpful, knowledgeable and thorough. He got me in the car I wanted at the price I needed. Great customer service, I highly recommend North End Mazda. More

Easy, No Pressure Experience My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salespers My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salesperson they had gone through. I tried out a couple of vehicles on President's Day and thought about whether I actually needed a new car, as my current car (7 years old) was doing well. The more I thought about it, the closer it got to new car time. I called and made an appointment with Mark. He is very knowledgeable and patient. I tried out three cars with different trim levels. He was very forthcoming about the benefits of the different trim levels. There was no pressure to add on. In fact, Mazda trim levels start out with a lot and then just get fancier. I opted for a Mazda 6 with more bells and whistles than I normally get. Mark spent lots of time going over the features of the car and use of the various systems. I left the dealership feeling that I could manage the car. The Service Manager, Rob, came over to talk with me as well, about the maintenance. It certainly feels as though they all work as a team and try to be sure the customer gets what is needed. More

2nd mazda purchase I am an extremely complicated, picky person. I called and gave Dakota all the information on what I was looking for in a car, through all my indecisiv I am an extremely complicated, picky person. I called and gave Dakota all the information on what I was looking for in a car, through all my indecisiveness he remained positive and attentive. Being a full time working parent time is hard to find, he went the extra mile to work around my schedule, I really felt like an important valued customer. My experience was completely smooth and painless and I'll do it all over again when the time comes. ~ sincerely, your life long complicated customer. More

Fantastic service The service department at North End Mazda is always on point. Every time I call to make an appointment I’m treated with courtesy, and when I show up t The service department at North End Mazda is always on point. Every time I call to make an appointment I’m treated with courtesy, and when I show up to drop my car off I’m greeted with friendly faces and transparency. I don’t even drive a Mazda anymore and I still have all of my work done here! North End is really putting an end to the “Stealership” cliche. More

Great!!!! Really help, responsive and great value for your money! Highly recommend for any of your car service. Whole family goes here! Would recommend to anyon Really help, responsive and great value for your money! Highly recommend for any of your car service. Whole family goes here! Would recommend to anyone! More

Awesome Dealership Recently my car needed work and the service department worked with us to make sure it was a combination of weekday worked and what we could do. Excell Recently my car needed work and the service department worked with us to make sure it was a combination of weekday worked and what we could do. Excellent customer service and workmanship. From a new car purchase, to service calls, to snow tire recommendations, North End Mazda is the place to go. We keep coming back! More

Great Experience Phenomenal customer service! From the moment we walked in until we drove away in our car, we were met with one great experience after another. M Phenomenal customer service! From the moment we walked in until we drove away in our car, we were met with one great experience after another. Mark was tied up with another customer so a female office staff member got us the keys and set us up for our first test drive. She was knowledgeable and polite. On returning, Mark was also extremely knowledgeable. And just a very straight up guy. Gave us a list of prices for all the cars on the lot to show us that there was complete transparency with pricing, they’ve gone away from the haggling, and list their best price per vehicle. I found the prices to be fair, and after some online research, seemed to be in line with other car dealerships. At no point did we feel rushed forced or pressured in any capacity. They answered questions and gave us the space and freedom to drive multiple cars and have private discussions about what we thought. They took care of all the heavy lifting with paperwork, applying for the financing, and registering the vehicle once we committed to the purchase. He even provided the price for our trade-in even though it wasn’t available that day. Mark walked us through the many options that came on the car, and was patient and thorough. I highly recommend him for any sales needs, along with the finance department for their quick and efficient turnaround on the paperwork and loan processing. Overall, a fantastic experience, and I look forward to dealing with them in the future. More

Best dealership I've ever been to. During the past two years, I've purchased two vehicles from this dealer, a Miata and a CX-5. My previous cars were, in order, a Lexus LS, a BMW 5 seri During the past two years, I've purchased two vehicles from this dealer, a Miata and a CX-5. My previous cars were, in order, a Lexus LS, a BMW 5 series, another BMW 5 series, an Infiniti FX40, a Mercedes C series, and I currently have an Audi A4, as does my wife. While this dealership isn't nearly as posh as those, and the environment is much less sophisticated, the sales process and service department are far superior. The salesperson I worked with, Mark Atkinson, is fantastic to work with. He makes the test drive process very easy and relaxed, allowing my wife and I to take a leisurely test drive by ourselves, which lets you focus on the car. He's very low pressure, but extraordinarily helpful. He's also great if you have any issues after the sale and will respond very quickly to texts and emails, even on his off days. I'm also a big fan of Mazda's products. Although it's a comparatively inexpensive car, my Miata is the most enjoyable car I've ever driven. It's amazing how Mazda continues to put so much R&D dollars into a low selling car, but I'm really glad they do; I now understand what the car magazines have raved about it for years. The CX-5, which I bought for my daughter, is so much better than competing products from Honda and Toyota. While it's not as roomy, it beats them in every other way, especially driving dynamics. It's actually fun to drive. Other than being a bit underpowered, it blows away the BMW X1, which I also looked at. It has a much nicer interior (Signature version quality comparable to an Audi), better ride, better steering feel, and better dynamics. We also test drove the new Signature with the more powerful engine, which I'd take over and of the luxury versions in the small UTE category. I strongly recommend this dealership and Mark to anyone interested in a Mazda. More

Always fair and friendly On our second Mazda 3 (238000 miles on 1st). We have 13000 on the new one - love the car and service is always fast and reasonable. Solid WiFi so I c On our second Mazda 3 (238000 miles on 1st). We have 13000 on the new one - love the car and service is always fast and reasonable. Solid WiFi so I can work while I wait. More

Awesome! The experience was exceptional! Easy to work with and would refer my friends! Love my 2019 CX9 GT! Thank You Mark, Jason, Matt and Tom for all you h The experience was exceptional! Easy to work with and would refer my friends! Love my 2019 CX9 GT! Thank You Mark, Jason, Matt and Tom for all you help! More