North End Mazda

Thank You North End Mazda Team! After doing plenty of research I decided to visit the North End Mazda dealer from my 4 available choices. I was greeted by Jeremy and Mark who were bo After doing plenty of research I decided to visit the North End Mazda dealer from my 4 available choices. I was greeted by Jeremy and Mark who were both very polite and helpful. I gave Jeremy the information of what type of vehicle I was looking for and my budget. He gave me the information of all my possible choices and answered all my questions. Jason and Michael helped me with all the needed paperwork for my trade in and my new car. They made the process a breeze. Michael took the time to explain every document and the sale numbers. I am really happy I went to an auto dealer and I was not pushed into a sale nor treated as a commission. I will be back for my car services and will recommend North End to my friends. More

EXCELLENT SERVICE! PROUD OWNER OF A MAZDA CX3 GT THANKS TO THE PATIENCE AND GUIDANCE OF NORTH END MAZDA! AS A FIRST TIME CAR BUYER IT WAS A PLEASURE WORKING WITH JEREMY, PROUD OWNER OF A MAZDA CX3 GT THANKS TO THE PATIENCE AND GUIDANCE OF NORTH END MAZDA! AS A FIRST TIME CAR BUYER IT WAS A PLEASURE WORKING WITH JEREMY, ROB, AND MIKE. THEIR PATIENCE AND GUIDANCE IS FOREVER APPRECIATED AND I AM THANKFUL TO HAVE THEM FOR ALL OF MY VEHICLE NEEDS. More

Direct & Easy Experience I found the staff at North End Mazda incredibly direct and easy to work with. Jason, the manager, gave me a fair price from the very beginning. Jere I found the staff at North End Mazda incredibly direct and easy to work with. Jason, the manager, gave me a fair price from the very beginning. Jeremy was friendly throughout and Mike in the financing department also was a pleasure to deal with. More

Extremely Helpful! North End Mazda was great throughout my whole car buying experience. From the moment we walked in, Mark was extremely helpful, upfront and straight fo North End Mazda was great throughout my whole car buying experience. From the moment we walked in, Mark was extremely helpful, upfront and straight forward- he answered all of our questions and provided us with a lot of great information on our new car. Michael was also a pleasure to work with and made the, potentially complicated, financial process, a breeze. Overall, I will certainly be back to North End for all of my service needs since they are so great to work with and wouldn't hesitate to recommend them to my family and friends. More

my first car Jeremy was my sales guy and he answer all my question and concerns. He made sure I was happy with my purchase and should how everything worked with th Jeremy was my sales guy and he answer all my question and concerns. He made sure I was happy with my purchase and should how everything worked with the car. Michael was my finance guy he provide me 1 on 1 customer service and made the whole buying process simple. He explained every aspect of my contract and made it seem really simple. I would like to thank Jeremy and Michael for making this a easy going process More

Surprised and delighted againa and again! Jeremy Whitman made the whole experience just amazing, very knowledgeable and helpful. Didn't bore me with a sales pitch once he knew I'd done my home Jeremy Whitman made the whole experience just amazing, very knowledgeable and helpful. Didn't bore me with a sales pitch once he knew I'd done my homework on the model I wanted, just answered any other questions I had and pointed out some features I'd missed. No pressure at all, just very down to earth simple car buying process. Mike Pinto found me great financing and explained everything in detail while valuing my time and explaining even the most mundane questions I had. I would send my mother her to shop alone, they're just great. In addition the after experience has been outstanding and I'm just that much more impressed with the entire North End Mazda team. Can't wait to have my new Mazda3 serviced at North End where I know I'll be treated with respect and have my concerns heard and taken care of. xxxxxxto the managers, they've done a wonderful job instilling outstanding work ethic and customer service, A+! More

Very satisfied customer All around excellent service from Jeremy and the Northend Mazda team! They did everything perfect and were very supportive throughout the process. J All around excellent service from Jeremy and the Northend Mazda team! They did everything perfect and were very supportive throughout the process. Jeremy took the time to work with us and explain the vehicle details. More

North End Mazda was a nice dealership to purchase my first car. I bought a used CPO 2016 Mazda GT at a reasonable price. I was searching for a new vehicle using was a nice dealership to purchase my first car. I bought a used CPO 2016 Mazda GT at a reasonable price. I was searching for a new vehicle using CarGurus and found one that I loved at NorthEnd. I looked up their contact information and called them up. I was connected with Sabrina and we talked about the car, and soon we set up an appointment for me to see the car. I got there and fell in love with the car, Sabrina provided me with all the information I needed and then set me up with their finance manager Tom. Tom and I sat in his office and discussed price and financing. Everything was clearly explained to me by Tom which overall made me feel very comfortable. Only issue I had was that I had to register the car in CT and set everything up myself before I could pick up the car. I called various dealerships in MA about buyers from CT and they all told me that they normally do all the registration/tax paperwork for the buyer , so that was a little disappointing. Because I was new to the car buying experience doing the paperwork myself did get slightly overwhelming as I do work full time and had to scurry to the CT DMV. Overall I rate this dealership pretty highly, Sabrina was great to work with and all my questions were answered. Also my car was missing the navigation chip when I bought it, but Sabrina ordered a new one for me and I received it in a week. More

Very responsive! Mark Atkinson was super responsive and helpful when i was looking for a new Mazda 3. He provided me all the info i asked for in just a couple hours. Mark Atkinson was super responsive and helpful when i was looking for a new Mazda 3. He provided me all the info i asked for in just a couple hours. More

Very helpful and honest The team at North End Mazda was great. They were very attentive and had great customer service skills, and they were more than happy to let me take as The team at North End Mazda was great. They were very attentive and had great customer service skills, and they were more than happy to let me take as much time as I needed on looking at cars. I asked them if I could take a Mazda3 halfway down 190 to see how it faired on the highway, and they didn't think twice about it. They were also super proactive when I did decide to buy, by explaining every figure and what the numbers would be with down payments. They pointed out "hidden" fees such as destination and advertising without needing to be prompted, and they didn't use any high-pressure for the sale of the vehicle or the extra warranties. they were happy to let the car speak for itself, and to give you the info you needed to make decisions. I was never uncomfortable, and that includes talking with F&I. I would definitely recommend them to anyone at Mazdas; they're very passionate about the make and want you to love them too. More