North End Mazda

Great Experience! Everyone I interacted with at North End Mazda was fantastic, from beginning to end. I really liked that they had the option to text with them, too. Wh Everyone I interacted with at North End Mazda was fantastic, from beginning to end. I really liked that they had the option to text with them, too. When I went to the dealership to look at the car, everyone was very friendly and up-front. I never once felt like I was being pressured or deceived. Jason was very nice and knowledgeable when I first inquired about the car and went in to see it, and Mike, who was also very nice, got me a great loan through one of their partner banks. I signed papers with Tom, and that was quick and easy. Danny was super! He was our main point of contact, and provided great customer service and guidance throughout the entire process. Danny sat in the car with me and showed me how to use all the tech options that I'm not used to, and made sure I was comfortable in my new car. It was an exciting and totally non-stressful experience. They answered all of our questions completely and were totally transparent. I would recommend these guys to anyone. :) More

Excellent Experience I was sort of dreading the process involved in buying a new car but Sabrina made it super easy and fun! She is courteous, very knowledgeable and passi I was sort of dreading the process involved in buying a new car but Sabrina made it super easy and fun! She is courteous, very knowledgeable and passionate about cars and an absolute pleasure to deal with. Sabrina is also a good listener and took care of everything for me - at the end I felt pretty much pampered driving away my awesome Mazda CX-5. Based on this excellent experience I'll definitely go see Sabrina again if I decide to "upgrade" and will send my friends her way as well. The entire team at North End Mazda is extremely customer service oriented and I will certainly bring my Mazda to their service department for maintenance going forward. More

Great dealership to work with Jeremy made things very efficient and straightforward. He showed me the car, was very upfront about every part of the process, answered all my questio Jeremy made things very efficient and straightforward. He showed me the car, was very upfront about every part of the process, answered all my questions and got back to me in a timely manner on everything I asked. He showed me all the features of the car and was very knowledgeable about the car. I've seen plenty of people selling cars who don't know the details. Jeremy had it all covered. Mike Pinto was very nice, worked very hard to get me the best deal possible and was very thorough on all the paperwork. More

Quality Service Jeremy was extremely friendly and attentive and above all honest. We left feeling GOOD about our purchase. Plus we had nonodea about all the perks o Jeremy was extremely friendly and attentive and above all honest. We left feeling GOOD about our purchase. Plus we had nonodea about all the perks offered with the Mazda rewards!! We will definitely be recommending this dealer and salesman!! More

Excellent sales experience I visited the dealership several times and was greeted each time immediately upon arrival. Mark went out of this way to assist me in finding the right I visited the dealership several times and was greeted each time immediately upon arrival. Mark went out of this way to assist me in finding the right car for me. He took the time to answer all of my questions and was very patient while I was test driving the vehicle. It was a stress free experience and I was very satisfied with the service. I recommend this dealership for anyone buying a new or used car. More

Great Service! My husband and I came to this location looking to buy something used and after touring around we were pleasantly greeted by Sabrina! Not only was she My husband and I came to this location looking to buy something used and after touring around we were pleasantly greeted by Sabrina! Not only was she kind but she was knowledgeable, helpful and made the entire process fun! I highly recommend this dealership and if you're looking for someone to make you feel welcomed/confident in the process, I'd suggest you work with Sabrina! All in all- we left with a great car, a good deal and a wonderful experience! Thanks to everyone who helped us out! -KGett More

Superb sakes & business experience! I went back and forth over a month, stopping to look at used cars. Jeremy Whitman was the sales person I first met, and immediately decided, if I were I went back and forth over a month, stopping to look at used cars. Jeremy Whitman was the sales person I first met, and immediately decided, if I were to buy a car here, it would be though Jeremy. Why? Well, as a college professor who teaches speech communications, he presented with all the A+ qualities for exceptional customer service. His approach was./professional yet with warmth and sincerity. He was also patient with me! "Thank you Jeremy!" (smile) I always buy my own cars ... I'm one of those women who loves cars and loves research. I drove a few cars ... in bitter weather conditions.as Jeremy waited for me to return. I would tell him, "Jeremy where's your Coat?" in Conclusion, there's a real lack of excellent customer service ... trust me! Jeremy should not only be training professionals in these skills but also deserves to be recognized and awarded for these qualities he offers his company. Please, do NOT overlook him! Next, Mike Pinto = Could there be a better team (Jeremy and Mike), - no way! Mike Pinto also was/is a VERY patient and knowledgeable professional. One of many qualities that struck as exceptional regarding Mike Pinto, is that he was calm, determined and he never spoke to me in a loud tone. There are those people while conducting business, who speak so loudly as if they are hoping someone might hear ... their boss?? Thank you Mike for be APPROPRIATE! (smile) Together - Mike and Jeremy never gave up. They worked as a team to get me a car. Mike worked diligently 'doing his thing' until he got those number I needed. WOW! He should certainly be recognized and awarded for his skill and focus. He's a winner! Thank you to both Jeremy Whitman and Mike Pinto. I'm a very happy customer with my less than 1 day new car!! HAPPY NEW YEAR!!! More

New car buying the way it should be Jeremy and the others at North End were great to deal with when looking for a new car. Test drove all the vehicles we wanted, sometimes more than once Jeremy and the others at North End were great to deal with when looking for a new car. Test drove all the vehicles we wanted, sometimes more than once, and each time it was hassle free. They understood our timeline and there was no pressure to 'buy today'. During this time, we also cross shopped many other brands and dealerships, of which only one even came close to providing as satisfactory an experience as North End. When we finally decided on a new Mazda3 2.5GT, they searched and found the car/color/options we wanted at a dealership in NJ, and had the car delivered at no extra charge in a couple of days. The paperwork process was (almost) flawless (not due to any fault of North End), but they made all the necessary accommodations to ensure a timely delivery. Mike was great to deal with on the financing, and went over all the details, explaining everything so that there were no 'surprises'. Jeremy then took all the time we needed to go over all the details of the car and North Ends support services. All in all, this is that way car buying should be - straight forward, customer-oriented and stress free. More

Purchased a Mazda CX 5 pleasure doing business with Northend Just purchased a Mazda CX 5 at Northend Mazda, our salesperson was Sabrina. Sabrina was smart, knowledgeable about the vehicle and a pleasure to deal Just purchased a Mazda CX 5 at Northend Mazda, our salesperson was Sabrina. Sabrina was smart, knowledgeable about the vehicle and a pleasure to deal with. Price was great, services that go along with purchasing from Northend are impressive. More

No hassle, great price, great and easy sales process Mark helped me out immediately upon entering the dealership but did not pressure me in any way. He knew I wasn't ready the first time as I clearly sta Mark helped me out immediately upon entering the dealership but did not pressure me in any way. He knew I wasn't ready the first time as I clearly stated it but let me take the vehicle I had in mind out for a solid test drive. This test drive, and the fact I wasn't bothered with incessant sales calls brought me back to the dealership about 3 weeks later ready to purchase. The sales process was fantastic. The pricing was very fair. I would purchase many more vehicles from this place. I absolutely love my CX-9. More