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North End Mazda
Lunenburg, MA
1,117 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,117 reviews
October 14, 2015
Excellent all around As soon as I walked into the dealership I not only had a good comfortable vibe, but i was introduced to extremely professional and helpful individuals As soon as I walked into the dealership I not only had a good comfortable vibe, but i was introduced to extremely professional and helpful individuals. Mark Atkinson from sales is who i worked with throughout the whole process. I liked his upfront and practical approach and great character from someone who is helping me make such a big decision. Mark made the process as smooth as possible, which was so helpful considering i was 9 months pregnant!! I will definetly be sending any friends or family looking for a new vehicle his way. Also, Matt lynch from the service department shared his extensive knowledge on the 2 vehicles i was looking at, including the one i ended up buying! After he looked over the vehicle and explained its features, i felt confident in purchasing such a safe vehicle. Overall great expierence, and would definetly recommend. More
by Leethomps56
September 30, 2015
sales person Mark Atkinson Thanks Mark Atkinson was a great person to deal with he gave a great deal on my wife's new car he is honest in every way. this is my second car i buy from hi Mark Atkinson was a great person to deal with he gave a great deal on my wife's new car he is honest in every way. this is my second car i buy from him and i could't be more please a great guy if you ever need help in buying a car More
by maldonado1721
Employees Worked With
September 07, 2015
Leased a brand new Mazda 6 Grand Touring - Great Dealership! We were looking for a Mazda 6 and Mark @ North End Mazda gave us an unbelieveable deal! We drove all the way up North from Watertown it was that good We were looking for a Mazda 6 and Mark @ North End Mazda gave us an unbelieveable deal! We drove all the way up North from Watertown it was that good. Everything went really smoothly. No hidden costs etc. All was very upfront and organized. Mark was great to deal w/over the phone, email and in person. Mark was extremely knowledgable about the car and took the time to go over everything with us and answer all of our questions. Awesome experience from start to finish. I would highly recommend dealing with Mark and North End Mazda. We couldn't be happier with our new car and the experience we had getting the deal closed. Thanks Mark!!! We'll be back :) More
by candn
Employees Worked With
August 24, 2015
2016 mazda cx-5 I can't say enough about this dealership. The process from start to finish was as easy and effortless. My salesman Mark Atkinson was patient, knowledg I can't say enough about this dealership. The process from start to finish was as easy and effortless. My salesman Mark Atkinson was patient, knowledgeable, and very friendly. This is the second vehicle I have purchased from North End Mazda and certainly won't be my last. I have nothing but praise for this Dealer from the sales experience Mark Atkinson, to the finance department Tom Liddle, and the professional staff Matt and Adam in the service and parts department. Job well done guys keep up the good work. More
by EdB
August 21, 2015
Honest, professional, and awesome service Mark and Tom are great guys. Mark really helped me out with making a smart decision without compromising what I wanted in a vehicle. Also helped me wi Mark and Tom are great guys. Mark really helped me out with making a smart decision without compromising what I wanted in a vehicle. Also helped me with getting the perfect vehicle for me and my family. I cant say enough about these two guys. Awesome, down to earth, and professional! More
by tenorsax23
August 21, 2015
Wouldn't go anywhere else. This is the third vehicle I have bought from Mark. I know when I walk in I am going to be heard. I recommend North End Mazda Subaru to all my friends This is the third vehicle I have bought from Mark. I know when I walk in I am going to be heard. I recommend North End Mazda Subaru to all my friends and family. More
by Fatheadboy
Employees Worked With
August 14, 2015
Superb, professional, and hassle free service Marty and his team of salesmen like Mark A. are excellent. Everyone over at North End Mazda/ Subaru were patient, knowledgeable, and easy going. We pl Marty and his team of salesmen like Mark A. are excellent. Everyone over at North End Mazda/ Subaru were patient, knowledgeable, and easy going. We plan to come back for any of our future cars. This place has honest and informative people. More
by mazdafamily
August 01, 2015
Friendly and courteous Jonathan at North End was very helpful to us in our selection of a new car. Although we decided on a different make, I would still recommend anyone c Jonathan at North End was very helpful to us in our selection of a new car. Although we decided on a different make, I would still recommend anyone check them out - they are willing to work with you and try to give you the best deal they can. More
by takeitfor4
July 27, 2015
still satisfied after 3 years Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased th Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased the car from, Dave Graves, to follow up as it is the 3 year anniversary of the purchase of my car. The purpose of the call was to make sure I was still satisfied with the car and the service I had been receiving. First, I couldn't believe he would take the time to follow up after 3 years. I did mention that my ipod didn't seem to be working anymore with the USB port. Dave Graves took the time to call the service department to see what the possible cause was. He called me back to say that I needed a new USB port installed, and that he checked to see if the service department had the part in stock and, possible times I could get an appointment to best suit my schedule. Again, as always, Dave Graves went above and beyond what I would ever have expected. During that phone call, I found out he was now working in the Mazda building. As I have been more than pleased with his dedication to his job and customers, I was concerned he would no longer be my salesman. However, he assured me that I would still be his customer and to contact him with any concerns I had. I can defintitely say when I need a need vehicle, he will be the person I contact. Thank you North End Subaru and Mazda, and Dave Graves for the great service! I will be posting this review on both the Mazda and Subaru site. More
by dschaff
Employees Worked With
Dave Graves
July 26, 2015
Third purchase! Just had my third purchase from Northend mazda. Second with Mark! He is a great sales rep. Listens to what I am looking for and finds the best fit eve Just had my third purchase from Northend mazda. Second with Mark! He is a great sales rep. Listens to what I am looking for and finds the best fit every time. He explains every bit of the vehicle before you drive off so you are more than all set to drive home. Very happy and I won't go to another place or sales rep! More
by Lillylobs
Employees Worked With
