North End Mazda

Great Service. This is my second time for a service call, (oil change) and they do an excellent job. Highly recommend them. Was able to get a loaner car, which is This is my second time for a service call, (oil change) and they do an excellent job. Highly recommend them. Was able to get a loaner car, which is important to me. Looking forward to working with them as I service my new Mazda CX 5. More

Great Experience at North End Mazda GREAT experience at North End. Mark Atkinson absolutely went the extra mile to get me the exact car I wanted at a great price. . I had planned to "l GREAT experience at North End. Mark Atkinson absolutely went the extra mile to get me the exact car I wanted at a great price. . I had planned to "look" at the Mazda 6 in anticipation of purchasing a car in the Spring of 2015 but was sold on the car and the Dealership by Mark and bought within 10 days. Mark and his colleagues all worked together to make it a wonderful experience. I will definitely recommend North End. More

Far and away the best salesman I've worked with I don't have a local mazda dealer in my area, so i spent one afternoon calling several mazda dealers in new england. mark immediately stood out as so I don't have a local mazda dealer in my area, so i spent one afternoon calling several mazda dealers in new england. mark immediately stood out as someone I wanted to work with, so at the end of the day he was the only dealer that I called back. He offered competitive pricing, but more importantly he offered exceptional customer service. He would always answer any questions I had, and was completely transparent about pricing and everything else. We ran into some trouble with registering my car because of VT registration laws, so Mark ended up having my car delivered to my door!! Mark is an honest, friendly and knowledgeable salesman and I would definitely recommend him 110%. More

Very Positive Experience! I was very pleased with my buying experience at North End Mazda. Mark Atkinson, Wayne Brown, and Jason Cote were all helpful in answering my many que I was very pleased with my buying experience at North End Mazda. Mark Atkinson, Wayne Brown, and Jason Cote were all helpful in answering my many questions. I did not feel pressured into anything but given options. Mark was extremely patient with me and took the time to make sure that I knew everything I needed to know before I drove off the lot with my new vehicle. This included going through how all of the features of the vehicle work to introducing me to the service team. I highly recommend North End Mazda and working with Mark Atkinson!! More

The best buying experience I've ever had. After a horrendous experience at another local dealership that left me weary of the car buying process, I found exactly what I was looking for in both After a horrendous experience at another local dealership that left me weary of the car buying process, I found exactly what I was looking for in both a vehicle and a level of service at North End Mazda. Mark Atkinson knew exactly what I wanted in a car and was able to show me something that fit all of my needs and still stayed directly within my price range. Even though I came in without giving him much warning and he had other customers to speak to; I felt comfortable knowing that if I had any questions they would be answered quickly and honestly. Mark went out of his way to make the car buying process easy with his friendly attitude and expert knowledge. Between his efforts and the hard work and expertise of Jason Cote in finance; I was able to get through the whole process and leave the lot with my new vehicle in record time. If you're looking for a great buying experience I highly recommend working with both Mark and Jason at North End Mazda. More

Positive Buying Experience I purchased a new Mazda 3 after a lot of research on a new car to be used for my 55 mile commute. Mark was friendly and informative, and there was no I purchased a new Mazda 3 after a lot of research on a new car to be used for my 55 mile commute. Mark was friendly and informative, and there was no pressure as he took me through the details of the car and steps of the process and explained my options. Jason and John, who handled the finance, insurance, and registry paperwork, were courteous and thorough. There was no confusion about what I was signing and my questions were answered clearly. This is my first Mazda, and now I know who to recommend to anyone interested in one. More

Amazing Car Buying Experience! My wife and I purchased a 2015 Mazda 6. From the very start, Wayne Brown was professional, easy to talk to, and did not present any sales pressure. My wife and I purchased a 2015 Mazda 6. From the very start, Wayne Brown was professional, easy to talk to, and did not present any sales pressure. And, when we had a problem with the trade in title, he went out of his way to help us resolve the issue. We have never purchased a Mazda before, but will certainly come back to North End! More

North End Mazda Keeps Bringing Us Back We had already had two Mazda 5's and one Mazda 3 and I was ready for a change. It was so easy to trade in my Mazda 5 and have Mark A. help me find so We had already had two Mazda 5's and one Mazda 3 and I was ready for a change. It was so easy to trade in my Mazda 5 and have Mark A. help me find something that worked for our family. We no longer needed the extra seating the Mazda 5 gave us but I liked the high ride and sporty feel the CX-5 offered. Matt from service made sure our bike rack fit the new car and everyone answered any questions we had. No hassle, no pressure and I felt confident that we were in the right hands. This is our third car from North End Mazda and we will keep coming back! More

Bought my 2nd Mini Cooper I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Ma I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Mark Atkinson was our sales person - he was friendly, casual and informative. He didn't hover, like some car salespeople do, allowed my husband and I to confer and make our choice, but always available if I had any questions. Any interaction I had with the other people there was very pleasant - nice, friendly people. No pressure. I'd purchase from them again in a heartbeat. Jason, the finance person, was efficient and friendly. There was another person who was also helpful, forgot his name, but he handled the paperwork. Glowing review, all in all. More

What a shame.. I came down looking specifically for a Madza 3 that I had done some fair amount of research on before heading down. When I got there Ivan was professi I came down looking specifically for a Madza 3 that I had done some fair amount of research on before heading down. When I got there Ivan was professional and very courteous. I told him exactly what I wanted and exactly what I was looking for and within minutes he was happy to help me get the car that I was looking for. Unfortunately, after minutes of searching he was told that the car I was looking for had already been gone and out for a test drive with another customer and basically sold. He then suggested two cars that were about the same price and style that I was looking for. Overall he was very pleasant and very apologetic. The reason why I rate the price and the overall experience so horribly was because the 2011 Madza 3 was priced 2 grand less and had 10000 less miles than the car that became my second choice which was a 2010 Madza that was kind of beat up for $15g price tag. The general manager not only didn't even come to talk to me about changing the price, but he didn't even acknowledge my presence as he was "too busy". I would have come back for the car but after thinking about what a joke the price was and after Ivan had suggested I hop into a new car, I figure with the lack of interest I received from the sales manager I wouldn't get more respect coming back the second time around. Kudos to Ivan for his great attitude and his professionalism. It's a shame he doesn't work for somewhere where they show a little more courtesy to the customers. More