North End Mazda - Service Center

people were friendly and courteous. Kept me informed. Everything was explained well. The service was completed more quickly than I expected. Thank you Kept me informed. Everything was explained well. The service was completed more quickly than I expected. Thank you More

North End Mazda is awesome and always has been! Been coming here for years and will continue to as long as I live here. Been coming here for years and will continue to as long as I live here. More

Easy to do business with them. Conveniently located from my house. Employees are polite and facility is clean. Conveniently located from my house. Employees are polite and facility is clean. More

Love the video of the inspection. Communication and work done were outstanding. Thank you for all you do! Communication and work done were outstanding. Thank you for all you do! More

On time , and very friendly service . Everything was explained in detail. I especially liked receiving the video . Everything was explained in detail. I especially liked receiving the video . More

Service advisor was courteous and attentive to my concerns. I appreciated the honesty when they told me repair troubleshooting could be difficult and costly, but provided (at no charge to me) an int concerns. I appreciated the honesty when they told me repair troubleshooting could be difficult and costly, but provided (at no charge to me) an interim solution which I took advantage of. Great experience overall on this visit! Thanks! More

Amazing experience, highly recommended, would go there again in a heartbeat. Best car buying experience I have ever had, hands down! again in a heartbeat. Best car buying experience I have ever had, hands down! More

The service is prompt and on point. It was our first, but we won’t hesitate to return. It was our first, but we won’t hesitate to return. More

Service was very efficient, repairs were made in a short time; service manager was friendly and competent. time; service manager was friendly and competent. More

Overall good communication and appropriate service given the circumstances of my transmission issue. However I was not satisfied with the fact that the missing dowl PIN in the manual transmission linkage al the circumstances of my transmission issue. However I was not satisfied with the fact that the missing dowl PIN in the manual transmission linkage along with the transmission itself, due to missing PIN not found, was not replaced at Mazda's expense. The car is in excellent condition with less than 60K miles so it should have been covered. However Mazda NA HQ was not helpful and put the local dealership in a bad position. Otherwise, I would have given dealership service center a higher rating. Collette did and excellent job of keeping me informed of the situation with my Mazda 3. More