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North End Mazda - Service Center

Lunenburg, MA

4.7
442 Reviews

442 Reviews of North End Mazda - Service Center

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August 31, 2010

Roger in service is always friendly and courteous. The dealings I have had with the sales and service staff make me feel like a valued customer. Employees I've dealt with over the years always remember w More

by lautensg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
August 29, 2010

I'm on my third Mazda. The people who work at North End have always been outstanding, professional, and fair. Roger & the rest of the service crew got me to 200,000 miles on my Protoge, and now I've just h More

by KellyCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
August 21, 2010

I went in for a routine oil change. When I cgot there, I had a couple of extra questions (tail light had gone out since making the appt; tires sounded funny). Roger took care of everything -even the "surpri More

by LJApril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
August 20, 2010

Bought a Mazda 5 from this dealer a couple of years ago and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great More

by mazguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
August 20, 2010

I got my CX7 last September at NorthEnd and its one of the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there More

by Kastpeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
August 18, 2010

The Mazda service department works extremely hard to get what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stoc More

by skigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger & Steve
August 15, 2010

Roger is great!! Ive worked with other Service Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable More

by princessLMHC
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks, Steve
August 11, 2010

We have two Mazdas and do routine service (oil changes etc) several times per year (the last visit was in June) - Roger always schedules exactly as we request appointments which is important to us. He al More

by LJApril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
August 11, 2010

Roger and his mechanics diagnosed the problem with the EGR valve, cleaned and replaced the valve;-- and our '03 Protege is running great. Thank you for timely, reliable and friendly service. We will be More

by lauvil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
August 11, 2010

There are Mazda dealers that are closer but I purchased my car from North End Mazda and the service is outstanding. I typically deal with Roger Hanks and he is always friendly, honest and thorough. The w More

by Lamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
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