442 Reviews of North End Mazda - Service Center
Roger in service is always friendly and courteous. The dealings I have had with the sales and service staff make me feel like a valued customer. Employees I've dealt with over the years always remember w dealings I have had with the sales and service staff make me feel like a valued customer. Employees I've dealt with over the years always remember who I am and give a friendly nod or wave when they see you. More
I'm on my third Mazda. The people who work at North End have always been outstanding, professional, and fair. Roger & the rest of the service crew got me to 200,000 miles on my Protoge, and now I've just h have always been outstanding, professional, and fair. Roger & the rest of the service crew got me to 200,000 miles on my Protoge, and now I've just had my first oil change with my new Mazda 6. I feel as if I get the royal treatment every time I get my car checked! More
I went in for a routine oil change. When I cgot there, I had a couple of extra questions (tail light had gone out since making the appt; tires sounded funny). Roger took care of everything -even the "surpri had a couple of extra questions (tail light had gone out since making the appt; tires sounded funny). Roger took care of everything -even the "surprises" I'd brought with me. He offered a loaner since my extras would take longer than an hour to fix. Everything was ready before the appointed hour - including a surprise for me as he had the vehicle all washed and shined. I know Roger has a team working with him, so thanks to those guys too! More
Bought a Mazda 5 from this dealer a couple of years ago and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great and I always bring the car in for service. Roger is great! He is nice and always has a smile. The service is very good and my car always drives great after a service appointment. Very good dealer and I would recommend anytime! More
I got my CX7 last September at NorthEnd and its one of the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there the best decisions i've made! Everyone, especially ROGER, is so friendly and polite that i just can't help but recommend everyone i know to go there because of their professionalism and helpfullness. They work with you and accommodate to your specific needs. They are the Mazda/Subaru dream team!! More
The Mazda service department works extremely hard to get what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stoc what you need. I got a flat tire on my way to work and called Mazda because I can always trust them with my vehicle. They didnt have the tire in stock but called around and had it there by the end of the day. I was not going to make it before they closed and they didnt mind at all, they said we will be here. Not alot of places would do that. I couldnt thank them enough!!!!!! More
Roger is great!! Ive worked with other Service Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable Consultants who have treated me like I dont know what I am talking about and try to sell me stuff that I dont need. Roger is pleasant and personable from phone calls to face to face contact. He knows that I have a tight work scheduled and is always willing to accommodate me in any way possible, even if that means staying later if I cant quite make it to the dealership before 5pm. Roger is always willing to go the extra mile to make a customer happy, and I know he's gone many miles for me because I'm probably his pickiest customer!! Roger is an asset to the already wonderful team at North End Mazda. Its always been a pleasure to work with North End and I always recommend it. Thanks!! More
We have two Mazdas and do routine service (oil changes etc) several times per year (the last visit was in June) - Roger always schedules exactly as we request appointments which is important to us. He al etc) several times per year (the last visit was in June) - Roger always schedules exactly as we request appointments which is important to us. He also gives us a "heads-up" on coupon specials so that we can take advantage of those. We have never had any complaint with any of the service at North End. Believe it or not, we actually enjoy going there. More
Roger and his mechanics diagnosed the problem with the EGR valve, cleaned and replaced the valve;-- and our '03 Protege is running great. Thank you for timely, reliable and friendly service. We will be EGR valve, cleaned and replaced the valve;-- and our '03 Protege is running great. Thank you for timely, reliable and friendly service. We will be back and will recommend you to our friends. More
There are Mazda dealers that are closer but I purchased my car from North End Mazda and the service is outstanding. I typically deal with Roger Hanks and he is always friendly, honest and thorough. The w my car from North End Mazda and the service is outstanding. I typically deal with Roger Hanks and he is always friendly, honest and thorough. The work is excellent and the prices cannot be beat. I would not trust my car to another service department. More