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North End Subaru
Lunenburg, MA
1,239 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,239 reviews
March 09, 2021
I have a couple of issues at this dealership. About 1 I have a couple of issues at this dealership. About 1 year ago I brought my 2015 low mileage Legacy in for an oil change . The next day I drove my I have a couple of issues at this dealership. About 1 year ago I brought my 2015 low mileage Legacy in for an oil change . The next day I drove my car approximately 30 miles. I thought I smelled something while driving. When I got home I checked under the hood. The oil cap was never put back on. My engine had oil all over it. 2 weeks ago I brought my car in because the aromatic start did not not work. I was told it was fine. It isn’t. Still only starts periodically. More
by menurse
Verified CustomerEmployees Worked With
Name not known. It was a women service advisor.
March 09, 2021
I had incident with my car being service, but I must say that the Service Dept.did their absolute best to make it right. I will continue having my car serviced there. that the Service Dept.did their absolute best to make it right. I will continue having my car serviced there. More
by DAIGLEJOSR
Employees Worked With
Matt Rondeau
March 09, 2021
From drop-off to pick-up, the whole service experience is friendly, informal and very efficient and it doesn't hurt that their "living room" is better than mine. friendly, informal and very efficient and it doesn't hurt that their "living room" is better than mine. More
by JCBARRON
March 07, 2021
Had to drop my car off for two recalls. Mechanic finished them very quickly and even replaced a lug I needed. They were very friendly and professional.. them very quickly and even replaced a lug I needed. They were very friendly and professional.. More
by BLKSAB73@hotmail.com
Employees Worked With
Josh Machado
March 06, 2021
The customer service staff always friendly, knowledgeable and informative. It is nice to know they are looking out for your best interests. I have and will continue to recommend North End to others, not on and informative. It is nice to know they are looking out for your best interests. I have and will continue to recommend North End to others, not only for service but sales as well. More
by MELISSAMXWL
Employees Worked With
Josh Machado, Matt Rondeau
March 05, 2021
Everything was explained in regards to the work being done. During the service they came across another issue. Let me know was going on and let me make a decision in regards to it. done. During the service they came across another issue. Let me know was going on and let me make a decision in regards to it. More
by dwcsjhj
Employees Worked With
Josh Machado
March 05, 2021
Everyone we spoke with was very knowledgeable and respectful, the entire experience was smooth. We are so happy with our NEW Impreza Thank you so much!!! respectful, the entire experience was smooth. We are so happy with our NEW Impreza Thank you so much!!! More
by khazel2266
March 05, 2021
The Dealership was very helpful to us in getting our Subaru Forester up and running again. Everyone we talked to was encouraging and helpful. They made it very easy to do business with North End Subaru. Subaru Forester up and running again. Everyone we talked to was encouraging and helpful. They made it very easy to do business with North End Subaru. More
by GORDEEOH
Employees Worked With
Other Employees :
Karen Cusick, Josh Machado, Matt Rondeau, JJ Oneal
March 04, 2021
I liked the rapid attention. I didn't like the price of the battery. However service is reliable and speedy, and Josh was excellent. I wish the wash of a car would return. the battery. However service is reliable and speedy, and Josh was excellent. I wish the wash of a car would return. More
by ruizmiriam065@gmail.com
Employees Worked With
Josh Machado
March 03, 2021
Everyone was very friendly, helpful and knowledgeable. Don’t think I have much more to say, I actually think I’ve already provided this information, all these surveys are really getting out of hand Don’t think I have much more to say, I actually think I’ve already provided this information, all these surveys are really getting out of hand More
by JUDYSACCO55
