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North Park Toyota of San Antonio
San Antonio, TX
1,831 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,831 reviews
September 13, 2018
Worst customer service ever The customer service here was one of the worst I had ever experienced. While trying to work on getting a good deal on my vehicle the Manager Luis Toji The customer service here was one of the worst I had ever experienced. While trying to work on getting a good deal on my vehicle the Manager Luis Tojitto (I don’t know how to spell it) mentioned to me that if I didn’t take the offer they gave me after the 4th attempt that he did not want to do business with me because we kept going back and forth. It was rude and dispicable that a manager of any type of customer relations job or sales position would ever say that. I will never do business at NORTH PARK TOYOTA and I highly recommended you do not do business here if they are going to speak to a paying customer this way. I mentioned to them that we had to leave, get lunch discuss the last offer, as well as to head home to provide my son medicine for his ear infections. And at that point i was told that he (the manager) will not do business with me. More
by Agomez343
Employees Worked With
Luis Tojitto, Jimmy Solis
September 13, 2018
Excellent generosity and helped me in a great way. I have had a vehicle that gave me problems for a year. Betty helped me trade that vehicle in and got me into a 2nd new 2018 Rav 4. Thank you for your I have had a vehicle that gave me problems for a year. Betty helped me trade that vehicle in and got me into a 2nd new 2018 Rav 4. Thank you for your constant hard work that you have done for us. We appreciate you. The finance team Juan and Robert made everything possible. Thanks again. More
by Jnombrano
September 13, 2018
Excellent David & Pat did everything in their power to make my deal happen & I drove off the lot in a new camry that i had been needing for quite awhile now. David & Pat did everything in their power to make my deal happen & I drove off the lot in a new camry that i had been needing for quite awhile now. More
by Krystle1423
September 12, 2018
Awesome experience We are repeat customers of Joe Hernandez. He’s a great salesman. We have purchased 4 vehicles through Joe. I would highly recommend Joe Hernandez. We are repeat customers of Joe Hernandez. He’s a great salesman. We have purchased 4 vehicles through Joe. I would highly recommend Joe Hernandez. More
by 18RAV4
Employees Worked With
Robert Robles, Joe Hernandez
September 12, 2018
Camry They were very helpful. Good experience. 2nd time around and they took great care of us. Luis Chavez was awesome, as was Jesse Soto. Thank you Jesse f They were very helpful. Good experience. 2nd time around and they took great care of us. Luis Chavez was awesome, as was Jesse Soto. Thank you Jesse for helping me to set up my car. More
by Lilly
Employees Worked With
Luis Chavez 5 stars He was very helpful, courteous, and professional., Jesse Soto
September 12, 2018
Fast and friendly service Once arriving, a representative assisted me quickly and was very friendly. Attention to my appointment and wave me an estimated time it would take but Once arriving, a representative assisted me quickly and was very friendly. Attention to my appointment and wave me an estimated time it would take but was much less than expected...so over all great service More
by Hino1973
Employees Worked With
September 12, 2018
Fantastic place, great customer service!!! This dealership was top notch! Jimmy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Jimmy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jimmy Solis to anyone who is looking for a new or used vehicle. More
by Anonymous
Employees Worked With
Jimmy Solis
September 12, 2018
Great sales person very helpful all the way and really patient with me I appreciate a lot his help very friendly to me and my wife sales person very helpful all the way and really patient with me I appreciate a lot his help very friendly to me and my wife More
by patron_04_90
Employees Worked With
Richard Schott
September 11, 2018
Exelent Alan the sales person help my my experience of buying my new car to be great, he was very helpful and with our wants and needs! Alan the sales person help my my experience of buying my new car to be great, he was very helpful and with our wants and needs! More
by jose1
Employees Worked With
alan poole, david villareal
September 10, 2018
Superb Service Top notch service and customer focused. Immediately addressed a product recall without any hesitation. Validated the issue of concern and immediately Top notch service and customer focused. Immediately addressed a product recall without any hesitation. Validated the issue of concern and immediately ordered necessary parts for timely resolution. Date of parts delivery and repair timelines were on target. More
by Ralicea0
Employees Worked With
