North Park Toyota of San Antonio

I do not recommend purchasing a used car from this dealership. I bought a 2016 Hyundai Elantra from Garrett Windham and the car was one drive away from putting my son in danger. 3 out of 4 rims were b dealership. I bought a 2016 Hyundai Elantra from Garrett Windham and the car was one drive away from putting my son in danger. 3 out of 4 rims were bent which increases the chances of a blowout and makes the car unsafe to drive. Additionally, all four tires were bald and one side of the front bumper was attached with tape. I was not able to test drive the car the night I purchased it because one of the mechanics misplaced the keys. So, I inquired about another car that was a different color but the same make, model, and price. Garrett Windham urged me stick with original car and told me it was the better car. Since they could not find the keys, Garrett Windham said he'll make sure everything is good with car, have it cleaned, and dropped off. So I bought the car Saturday night and the car was not dropped off until Thursday evening. I believe that since I already paid for the car I was no longer a priority. During the five day wait, I did not receive a phone call or any kind of update on the status of the car. When the car was dropped off, the interior was still dirty and stained. I was told the stains would be removed but they were not. Garrett said they tried but the stains would not come. It's hard to believe the dealership did anything to clean it when the interior was dusty. My son went outside with a standard carpet shampooer and all the stains came out with ease, so I'm sure there was no effort from the dealer. I contacted Garrett and told him I would like to return the car and he told me they do not have a return policy. I called to talk someone else but I returned to Garrett, this time Garrett told me I only had 48 hours to returned the car. And the reason why it was only 48 hours is because the car was delivered and not driven off the lot. I asked to speak to a manager he said the managers were busy. I also ask for their return policy in writing and it was not provided. Overall, this was a horrible experience and I feel like North Park Toyota took advantage of me. More

The service is remarkable. From the salesman to the finance manager, everyone was cordial and accommodating. The experience was one of a kind and, unlike other dealerships, I will definitely be back if finance manager, everyone was cordial and accommodating. The experience was one of a kind and, unlike other dealerships, I will definitely be back if I start looking for another vehicle. More

Dont buy anuthing used from this dealership. Nothing but issues with getting registration. Over 4 months and still using paper plates. Can't get title issues with getting registration. Over 4 months and still using paper plates. Can't get title More

Although this is a late response, I appreciated Garrett Windham. He was cordial and excellent in understanding my needs in purchasing a new vehicle. I enjoyed test driving with him. Thank you! Windham. He was cordial and excellent in understanding my needs in purchasing a new vehicle. I enjoyed test driving with him. Thank you! More

David Silva at North Park Toyota was so great! He replies quickly and through text or calling which helped me a lot! He is very personable and made my car buying experience a breeze. Phil the financing was d quickly and through text or calling which helped me a lot! He is very personable and made my car buying experience a breeze. Phil the financing was dope as well. If it weren't so far from me (a couple hours) I'd def be back for anything else I need. But even still David was there for me via phone to help along the way of setting up my phone, music, gps apps, etc in my new Rav 4! More

Purchased a new Toyota Tacoma from Mr. Sierra just before Christmas. He worked with me to get the customizations I was looking for, was prompt with his updates as I waited for the vehicle to arrive, and was Christmas. He worked with me to get the customizations I was looking for, was prompt with his updates as I waited for the vehicle to arrive, and was willing to play ball to get me the price I was looking for. I'd certainly recommend his services for anyone looking to make a new purchase. More

Wednesday we had the pleasure of buying a SUV from Cipriano. He provided exceptional service. And, even met us in S. Austin to deliver it. Cipriano. He provided exceptional service. And, even met us in S. Austin to deliver it. More