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North Park Toyota of San Antonio
San Antonio, TX
1,835 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,835 reviews
February 24, 2019
Salesman Arturo Orrantia I have never been a Toyota owner I have alway been a Ford or VW owner.I would just like to thank my salesman Arturo Orrantia for being patient and un I have never been a Toyota owner I have alway been a Ford or VW owner.I would just like to thank my salesman Arturo Orrantia for being patient and understanding he has done a awsome job helping my with my purchase and making me now and for the future a Toyota very happy owner.Thanks Arturo More
by Chris123$
Employees Worked With
Arturo Orrantia
February 22, 2019
Excellent service Joe Hernandez went above and beyond to help me get my vehicle. Brian the sales manager and Mr Lancaster, the finance manager also were great. The whol Joe Hernandez went above and beyond to help me get my vehicle. Brian the sales manager and Mr Lancaster, the finance manager also were great. The whole process was smooth and painless. This is my second vehicle from north park and will be getting my wife's new vehicle from them soon. More
by Husker077
February 22, 2019
Keep up the great work Great experience and exceptional customer service that is greatly appreciated! Thanks for all the hard work to everyone at North Park Toyota. Keep up Great experience and exceptional customer service that is greatly appreciated! Thanks for all the hard work to everyone at North Park Toyota. Keep up the great work! More
by Vince H
Employees Worked With
Paco
February 21, 2019
Customer Service is everything. Our experience is always the same! We have been loyal Toyota owners for many years. We only purchase and service our vehicles at North Park because o Our experience is always the same! We have been loyal Toyota owners for many years. We only purchase and service our vehicles at North Park because of the excellent and consistent Customer Service we receive each and every time! We live 45 minutes away from the dealership; but, continue to take our vehicles to Fred Duron in the Service Dept. Fred treats us like family and he will always have our service! He is a great asset to North Park Toyota More
by Customer Service is everything
Employees Worked With
February 20, 2019
Excellent Service Over the years, North Park Toyota has serviced three of my vehicles -- 1997 Camry, 2010 Camry, 2018 RAV 4. Fred Duron has always been my Service Advis Over the years, North Park Toyota has serviced three of my vehicles -- 1997 Camry, 2010 Camry, 2018 RAV 4. Fred Duron has always been my Service Advisor. I recommend North Park Toyota Service Center and Fred Duron for excellent service. More
by Annie
February 19, 2019
Excellent Professional service. I wish they stopped using this web site for rating though. This is too much, especially when have my car serviced every few mont Professional service. I wish they stopped using this web site for rating though. This is too much, especially when have my car serviced every few month. More
by Shigemi
Employees Worked With
February 19, 2019
Quick and easy Quick and fast, i was in an out in the the frame he had given me. Good customer service. Everytime i go hes always treated me good. Quick and fast, i was in an out in the the frame he had given me. Good customer service. Everytime i go hes always treated me good. More
by Hernandez92
Employees Worked With
February 19, 2019
Great experience Koda in the sales department and Hugo in the finance department were very knowledgeable and helpful. Great customer service and great experience overa Koda in the sales department and Hugo in the finance department were very knowledgeable and helpful. Great customer service and great experience overall. Definitely recommending this dealership More
by Mher21
Employees Worked With
Hugo, Koda Thorne
February 18, 2019
Great Job! Great job with first time service. Kyle (my service guy) was so gracious and was patient while answering my questions. Eloy was also very professiona Great job with first time service. Kyle (my service guy) was so gracious and was patient while answering my questions. Eloy was also very professional. More
by Kingdomqueen
Employees Worked With
Kyle and Eloi (or Eloy) -- very gracious gentlemen. I look forward to their customer care when I return for service., Cipriano Sierra, Miguel Martinez
February 16, 2019
I have the best Service advisor in the state - Paco The buying experience always has the euphoric high of newness... The real testament to value of dealership is the relationship between the service adv The buying experience always has the euphoric high of newness... The real testament to value of dealership is the relationship between the service advisors and customer. If i trust them and they work in my best interest to help educate and protect me as a customer - you will always have my business and that of my family. He made sure assessments of issues were conducted and did not recommend any unnecessary servicing or up-sell - absolutely respecting the fact that i am on a budget and am very conscious of proper maintenance and the necessity at times to sequence things to fit monetary parameters. He also assisted with making sure all concerns were addressed and communicating frequently and well current repair status and anticipated potential issues. Really appreciated his commitment to me as a customer. I appreciated the upfront and honest approach - integrity goes a long way in this relationship. More
by knewilson1969
Employees Worked With
Francisco "Paco" Gonzalez
