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North Park Toyota of San Antonio
San Antonio, TX
1,828 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,828 reviews
October 18, 2018
great customer service Everyone, especially Mike Richardson, was very friendly. Process was transparent with everything clearly explained. No pushy sales tactics. All questi Everyone, especially Mike Richardson, was very friendly. Process was transparent with everything clearly explained. No pushy sales tactics. All questions I had were answered. Entire process was painless and low stress. More
by trvsbarton
Employees Worked With
Michael Richardson
October 18, 2018
Great service Fred really took care of me, he went above and beyond , to make me a satisfied customer. I will definitely be coming back to this dealership for servi Fred really took care of me, he went above and beyond , to make me a satisfied customer. I will definitely be coming back to this dealership for service. More
by Cdr7463
Employees Worked With
October 18, 2018
Items stolen Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in items I had in the car were stolen. It's an overland style rig with a mounted refrigerator which was stolen. Also some electronic items that were deep in the center console were taken as well. They totally denied it and took over 6 weeks to review their "new" security videos. They NEVER called me to let me know how things were going so I found myself always calling them. We have had our vehicle serviced there since we purchased it from them and the vehicle had been there many times for routine service with all of the items stolen intact. It was very methodical and whomever stole the items spent a lot of time as the items were picked over and nothing was broken. So it was not broken into, but gone through with free access. Most likely by someone at or with connections to an employee. I even try to negotiate some type of "in kind" service or even discounts to keep my business, but no response. I'd rather push my Toyota 10 miles than go to a Red McCombs dealership. Looks like I'm adding NorthPark to that list. More
by Csw
Employees Worked With
Michael Cisneros
October 17, 2018
Best customer service I always get great service at this dealership/service center, today’s customer care was particularly exceptional. My attendant provided me periodic u I always get great service at this dealership/service center, today’s customer care was particularly exceptional. My attendant provided me periodic updates, reviewed my service options and recommended the best plan based off of my maintenance history. The waiting area is also excellent with complimentary drinks and snacks, as well as, comfortable seats and entertainment. It’s never a chore to get my service done here. More
by Westbaya
Employees Worked With
Martin Flores
October 17, 2018
Great experience. Everyone, starting with Mr. Cipriano Sierra to Mr. Robles in Finance was very helpful, informed, and diligent in seeing me through an otherwise rigoro Everyone, starting with Mr. Cipriano Sierra to Mr. Robles in Finance was very helpful, informed, and diligent in seeing me through an otherwise rigorous process of purchasing a vehicle. I'm thankful for everyone. More
by Me
Employees Worked With
Eugene Garcia, Robert Robles, Cipriano Sierra
October 17, 2018
waiting time was a little lengthy,but it was O.K The weather was rainy and my wife and I were a litle under the weather,my wife had surgery a few days before,not feeling too good, very cold inside The weather was rainy and my wife and I were a litle under the weather,my wife had surgery a few days before,not feeling too good, very cold inside your building. We survived for an old couple. This is the 3rd vehicle that David Garza has helped us to purchase.Excellant Salesperson More
by satisfied
October 16, 2018
Best car buying experience Connie was great with the test drive and the knowledge of the Highlander she explained all the details and got us a great deal also her customer servi Connie was great with the test drive and the knowledge of the Highlander she explained all the details and got us a great deal also her customer service was wonderful it was great working with her buying my new suv More
by Rosemart123
October 16, 2018
Salesman and Finance Larry Henry and Luis Chavez were great! Both were professional, polite and informative. These guys made the experience fun. This is the first time t Larry Henry and Luis Chavez were great! Both were professional, polite and informative. These guys made the experience fun. This is the first time this has ever happened. They made me feel that they were on my side instead of the salesman trying to get over on you. They made the experience enjoyable! Totally enjoyed buying this vehicle. Luis is very sharp and knows the finance side of buying the vehicle. He was outstanding. More
by Big12Longhorn
Employees Worked With
Larry Henry and Luis Chazez
October 15, 2018
Lease end NPTSA proactively reached out to us regarding the options at the end of our lease. I was very happy with my 2015 Prius C that I ended up purchasing it NPTSA proactively reached out to us regarding the options at the end of our lease. I was very happy with my 2015 Prius C that I ended up purchasing it! More
by Adriana G
October 14, 2018
I had a great experience Paco serviced my car two days in row and was very accommodating, helpful, friendly, and professional. He had my car finished in a timely manner, if no Paco serviced my car two days in row and was very accommodating, helpful, friendly, and professional. He had my car finished in a timely manner, if not way sooner than expected each time. Straight forward, and engaging. Will be calling him next I need a service done for sure! More
by MaggieV
Employees Worked With
Paco
