North Park Toyota of San Antonio - Service Center
San Antonio, TX
804 Reviews of North Park Toyota of San Antonio - Service Center
There did not honor the lifetime oil changes. They decided after 2 years not to honor that agreement anymore and we're rude about it as well. Eloy was worst advisor. Horible customer relations skills. decided after 2 years not to honor that agreement anymore and we're rude about it as well. Eloy was worst advisor. Horible customer relations skills. More
Needed an airbag replaced due to recall. Called and gave them the recall info. Said it would take a week to get part and about two hours to replace. Scheduled the repairs so we wouldn't be without th gave them the recall info. Said it would take a week to get part and about two hours to replace. Scheduled the repairs so we wouldn't be without the car for long. Take car in and it wasn't gong to be two hours.. Maybe get car back next day. Good thing I followed my daughter there or she would have been stranded. We live an hour away. Why bother scheduling? More
Best General Manager Tania Eubanks es la major General Manager , es justa ,honesta ,dedicada ,integra . Dios la siga bendiciendo y prosperandola. en salud ,finanza ,amor Tania Eubanks es la major General Manager , es justa ,honesta ,dedicada ,integra . Dios la siga bendiciendo y prosperandola. en salud ,finanza ,amor y con sabiduria More
Bad experience with buying parts here. Bought a new windshield. Arrived with damage on bottom corner which I did not catch until I reached my glass installer. Was basically told to go pou Bought a new windshield. Arrived with damage on bottom corner which I did not catch until I reached my glass installer. Was basically told to go pound sand when I reported the parts damage over the phone to them. If you buy glass from them, make sure you have time to open the box, remove the glass, remove the plastic and go through every inch of the edge of the windshield. Box was obviously opened before I even took possession of it too. More
Excellent Customer Service Mr Fred Duron is truly a blessing to this dealership, he not only provides his customers with service but with valuable advice on how to care for our Mr Fred Duron is truly a blessing to this dealership, he not only provides his customers with service but with valuable advice on how to care for our vehicles. I started requesting him because every time i got there at 7:00 A.M. he was always there and took care of me even though he was not my technician. He could have ignored me but instead went out of his way to expedite my vehicle. His disposition was not only friendly but respectful. Being old school i truly appreciate this characteristic. He amazes me because even over the phone he remembers who I am! Who does that? Thank you Fred for all you do sir. More
Great experience. Oil change was done quickly and to my satisfaction. Great job.. I will continue to use the service department for all of my other Toyota vehicles. satisfaction. Great job.. I will continue to use the service department for all of my other Toyota vehicles. More
The service is first rate every time. Customer service is great and friendly. Profession in all that they do. Also thanks for giving us a military discount for serving our country. great and friendly. Profession in all that they do. Also thanks for giving us a military discount for serving our country. More
Excellent, professional service completed within the estimated time. Confortable facilities and complimentary snacks, water, soda and coffee made my stay enjoyable. Free complimentary multipoint inspec estimated time. Confortable facilities and complimentary snacks, water, soda and coffee made my stay enjoyable. Free complimentary multipoint inspection completed after addressing, at no charge, the recall issue on my 112,000 mile 2010 Prius. More
Zachary Johnston was very friendly. He set our expectations on the amount of time it was going to take. Everyone at the service was very friendly. expectations on the amount of time it was going to take. Everyone at the service was very friendly. More
Excellent customer service as a a Toyota owner, excellent reminders of maintenance needed and communication. Expect to stay as a long customer in next cars. reminders of maintenance needed and communication. Expect to stay as a long customer in next cars. More