North Penn Mazda

A little frustrating I bought my last 2 cars from Brown Daub Chevrolet in Nazareth, and I've told my customers in my salon how there motto it that they're "The no problem" I bought my last 2 cars from Brown Daub Chevrolet in Nazareth, and I've told my customers in my salon how there motto it that they're "The no problem" dealer and they TRUELY ARE. Although Tony was nice, he and the used car manager did not seem too willing to deal with me. I understand they need to earn money, however, I thought buying a car should be a little give and take. When I bought both of my Malibu's, Brown Daub OFFERED to put in a Sunroof at NO CHARGE. AND, the 2nd Malibu, when I mentioned how I was going to miss the remote start (that the 1st one had and the 2nd one didn't) they OFFERED to give it to me for FREE. They bent over backwards to make me happy. Everything with the Mazda 6, I had to pretty much fight for. I really wanted to go back to manual, otherwise I would've gone back to Brown Daub. ALSO, I thought in one email, I gave Tony my phone number and yet he kept emailing me. After 2 weeks of bantering back and forth, we came to an agreement, I was supposed to come in Thursday January 31st, however, due to snow and my schedule changing, I couldn't come in until the next day,,,FEBRUARY 1st, which Tony didn't and the used car manager wasn't happy about ( I was told) .Tony told me this deal was done with the understanding that I would buy the car and pick it up on the 31st. I told him if he would've called me, I could've changed it somehow and gotten there. I have a home hair salon and scheduling was tough due to the SNOW. I told him I had NO control over the weather forecast. Twice I went into Brown Daub and came out with a car the same day (and then they put the sunroof in both of them the next week) They truly are the "The No Problem" dealer, Love my 6, but have had much better experiences elsewhere. The one good thing I can say about Tony was he was VERY helpful showing me all the gadgets in my car, which was very much appreciated. PS according to Carguru, the car was overpriced $992 which was why I wanted the free sunroof .Also, my credit score was 829 and yet the financing they were able to get was 4.59% Tony told me that's what the going rate is and yet I was able to get it at BB&T for less. Your company didn't seem willing AT ALL to work with me. Love the car, but your company should take some lessons from Brown Daub Chevy, just sayin More

quick, efficient, professional, respectful Had first service. Treated very well. Good free coffee! Comfortable waiting area with free wifi and usable work areas. I just wish it was closer. Had first service. Treated very well. Good free coffee! Comfortable waiting area with free wifi and usable work areas. I just wish it was closer. More

I love Notth Penn Mazda Tim at this dealership made new car buying a totally pleasant experience. I know that some people love car shopping. I personally dread the experienc Tim at this dealership made new car buying a totally pleasant experience. I know that some people love car shopping. I personally dread the experience which normally requires A customer just sit in the show room while their sales person goes back-and-forth to the manager to request a rebate or A better offer on their trade in. But Tim Presented me with a “option without any delay or nonsense. He was also extremely knowledgeable about the vehicle. He and his colleagues made it a totally pleasant experience. For the first time ever, I walked out of a car dealership with a smile on my face. More

Great All-Around Experience We had a very positive experience at the dealership. After receiving news that our initial vehicle of interest had been purchased, Tim informed us tha We had a very positive experience at the dealership. After receiving news that our initial vehicle of interest had been purchased, Tim informed us that another similar vehicle had just come in. We made quick arrangements to see the vehicle and ended up purchasing it the same day. More

3rd Mazda purchase at North Penn Just got my 5th Mazda and the last 3 I have gotten at North Penn Mazda from Tony Hamilton. The process is extremely smooth and the service is efficien Just got my 5th Mazda and the last 3 I have gotten at North Penn Mazda from Tony Hamilton. The process is extremely smooth and the service is efficient. I wouldn't go to another Mazda dealer after my experience with these guys. More

I love North Penn North Penn is not the closest to me dealership, but their service is so worth traveling a little further. I won't even consider servicing my car anywh North Penn is not the closest to me dealership, but their service is so worth traveling a little further. I won't even consider servicing my car anywhere else. Everything about them says, "We care". The team is awesome. Always professional, courteous and efficient. They go the extra mile. Comfortable waiting area is a plus, since I wait during most of my appointments. Also love all of the tech innovations, from online booking to video reports on the work being done. Very convenient, helpful and kinda cool. All in all, North Penn service is definitely outstanding and superior to all of the other service centers I've been to before. More

Easy CX-5 Purchase Sales team was helpful, knowledgeable, responsive, but not pushy. Very easy buying experience. We got exactly what we wanted for a fair price. Look Sales team was helpful, knowledgeable, responsive, but not pushy. Very easy buying experience. We got exactly what we wanted for a fair price. Looking forward to enjoying my new car! More

Everything was excellent! My initial Internet experience was direct and to the point with Saralynne McGrogan and the info was quickly relayed to management. I was able to purc My initial Internet experience was direct and to the point with Saralynne McGrogan and the info was quickly relayed to management. I was able to purchase the car quickly the following day with the guidance of Vince DeNardo and Brent Freid. Great team at North Penn Mazda. More

Great experience as usual Staff is always courteous and professional. I travel 1 hr from Flemington, NJ so always wait at dealership while service is being performed. The waiti Staff is always courteous and professional. I travel 1 hr from Flemington, NJ so always wait at dealership while service is being performed. The waiting room is comfortable and pleasant. Service personnel keep me updated. This time I received a video on my phone from the service technician working on my car describing exactly what was done. I loved this! Even got a complimentary car wash! More

Great Experience I was shopping around for an SUV, and went to multiple dealerships. Once I started to narrow down my choices to the Mazda, I went back to North Penn I was shopping around for an SUV, and went to multiple dealerships. Once I started to narrow down my choices to the Mazda, I went back to North Penn dealership several times as well as called Tony Hamilton on the phone. They were all very helpful and answered all my questions, providing excellent customer service. I am glad I went with them and am very happy with my car! More