North Penn Mazda

I was in the market for an MX-5 Miata/Grand Touring model and first test drove the car with the help of Tony Hamilton in January 2014. After the winter was pretty much over I went back to this dealership b and first test drove the car with the help of Tony Hamilton in January 2014. After the winter was pretty much over I went back to this dealership because Tony Hamilton was friendly and helpful. In March I returned to look for and purchase the MX-5 and worked with Greg Martin, since Tony was off that day. I was able to settle on the purchase without hassle and the exact car I was looking for was found and delivered within 24 hours with Mr. Martin's help. Delivery of the car was made very efficient with Jason Hartman's help during the payment process. Jason Hartman told us of all extra coverage available without sales pressure. My overall experience was excellent and I would not hesitate to recommend this dealership to my friends. I look forward to maintenance and other services for my car in the future to be just as excellent. Sincerely, Linda M. Hess Telford, PA More

I received truly exceptional service at Mazda North Penn. After shopping around at multiple mazda dealers in the area and wasting countless hours with smoke-and-mirrors selling tactics, within half the time After shopping around at multiple mazda dealers in the area and wasting countless hours with smoke-and-mirrors selling tactics, within half the time it took other dealers to stall I had already reached a fair deal with North Penn Mazda. Even the free coffee was above average. They don't need my 5 star rating but I give it to them anyway, and would have even if I hadn't purchased a car here. If you want the best used car salesman around John Sell and the team at North Penn Mazda are the real deal. More

North Penn has fair pricing and exeptional service. No judgement and no haggling. We are a returning cust. and will return again for our next vehicle as well as sooner for our son. judgement and no haggling. We are a returning cust. and will return again for our next vehicle as well as sooner for our son. More

After an accident in 2005, I had to buy a new car. After a bad experience at a different local Mazda dealer where they only wanted to move cars, I took a 25 minute trip to North Penn Mazda. The salesman no a bad experience at a different local Mazda dealer where they only wanted to move cars, I took a 25 minute trip to North Penn Mazda. The salesman not only made sure that I got what I wanted, but he also made sure that I felt safe in a new car after the accident. So when I was looking to buy a new car this year, North Penn Mazda was my first choice since the previous experience was great. The sales office was very busy that day, so I was able to check out the cars in the showroom and on the lot beforehand. I did my research on the 3i Grand Touring and knew that was the car I wanted. Joe Manfredi was really helpful with showing me the 3iGT, and the test drive went great. He was very friendly and outgoing but wasn't pushy like some dealers. He gave me a number for the car that was generous, and I couldn't pass the deal up. I was a bit difficult because they didn't have the 3iGT in red on the lot, so they would have to get it from another dealership. And I told him there was no deal if the car came from a dealership with a front facing license plate holder already on the car (because then they fill the holes with plastic bumper plugs; happened with my last car). Joe bent over backwards to ensure that I got exactly what I wanted! Jason Hartman handled the financing, and he was very thorough in explaining what I was getting and what was included and not included in the deal. He was also very friendly and not pushy in getting me to purchase other options. I would highly recommend that anyone in the market for a Mazda visits North Penn Mazda. Everyone is friendly, and they don't just want to sell you a car---they want to sell you the car that you actually want! More

I purchased a Mazda 3 in 2006 from North Penn and my experience was great. Sales was super helpful about answering all of my questions, presenting all of the options, letting me test drive different mod experience was great. Sales was super helpful about answering all of my questions, presenting all of the options, letting me test drive different models, and most importantly, giving me the time I needed to make a decision. When I finally purchased my car, I was so happy with it. I felt I had made a truly informed decision thanks to the knowledgable staff. Service was great too. I brought my car to North Penn for oil changes, tire rotations, etc. and every time the service was quick and I got a full run-down of what was done and when I needed to be back for my next service appointment. Convenience yet quality service are definitely something you can expect. When I was in the market for a new car I didn't hesitate going back to North Penn. I loved my pervious Mazda 3 and I knew I wanted another one and there wasn't any other dealership I wanted to deal with. The people are friendly and easy-going and I knew I was in good hands. Greg Martin was my guy and he was extremely helpful— he gave me all of my options, and answered all my questions— he even helped me sync my phone through Bluetooth before taking my car off the lot. Greg never pushed any incentives on me or made me feel like I was rushed into my deal. When it came time to sit down and sign for the car, Jason Hartman was as thorough as you'd want a financial person to be when you're signing for a car. I knew exactly what I was getting and what my deal included/did not include. If you're looking for a new car, I strongly suggest you pop in for a test-drive and have a chat with the guys at North Penn Mazda. You will not be disappointed. More

I submitted an online inquiry for a used Toyota Highlander and Dan responded. He was very professional, friendly, and not pushy at all as I did an initial test drive and sent several subsequent re Highlander and Dan responded. He was very professional, friendly, and not pushy at all as I did an initial test drive and sent several subsequent requests for information on the vehicle. The dealership gave me a very favorable trade-in allowance on my car, and the Toyota was in excellent condition for a 2002. To close the deal, Dan offered a slightly better price and agreed to have some touch-up painting done on the vehicle. Jason did the closing on my paperwork and was very courteous and helpful. Buying a used car can be a big hassle, and Dan/Jason made it very easy. I hope I won't need another vehicle anytime soon, but if I do, I will check with Dan for either a new or used vehicle. More

I purchased my first Mazda5 from this dealership using the Costco Auto program back in 2008. Their service was excellent and convenient over the last 5 years. When I decided to buy a new Mazda5 Costco s the Costco Auto program back in 2008. Their service was excellent and convenient over the last 5 years. When I decided to buy a new Mazda5 Costco sent me to another dealership. I went back to North Penn Mazda because of their customer loyalty program and their friendly, knowledgeable sales team. I never thought they would match the Costco price but they did because of the loyalty bonus and an additional sales incentive. I was very satisfied with the bargaining process and I was even happy that this dealership would be selling my first Mazda5. I feel like I left it in good hands. Ray Manto, the sales manager was especially great to work with, More

Greg was friendly, accommodating, and made you feel like family. He went far beyond my expectations. Now that is the way you want to feel when you buy a car. family. He went far beyond my expectations. Now that is the way you want to feel when you buy a car. More

I went to a number of dealers while searching for a new car. I received the stereotypical run around from just about all of them. Anything from the good old bate and switch, to getting bombarded with dozen car. I received the stereotypical run around from just about all of them. Anything from the good old bate and switch, to getting bombarded with dozens of phone calls desperately seeking my business....bordering on harassment. North Penn Mazda is in a league of their own when it comes to a car buying experience. They are able to combine a laid back approach with top notch professional service. It's truly an incredible place to do business. Very refreshing!!! I can honestly say I had lots of fun buying a car there. Special thanks to Tony Hamilton, Joe Magarity, and Jason H. I'm looking forward to buying another car from North Penn. See you guys soon! More