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North Penn Mazda - Service Center

Colmar, PA

4.8
1,987 Reviews

1,987 Reviews of North Penn Mazda - Service Center

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August 05, 2022

Good communication. I asked for vehicle to be ready by a specific time and it was completed on time. More

by mkc818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Excellent all around, from scheduling, service mgr, service mechanic to driver, Everyone was great, responsive, eager to help & energetic, true professionals. Very happy with every aspect, will continu More

by MATISSE188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver who dropped me off @ Zotos & then dropped car off after service was completed
August 04, 2022

Dealership is highly professional and attentive, friendly and helpful. I would definitely recommend to anyone. More

by EXAROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

I didn't realize that this oil change triggered a bunch of maintenance items due to the mileage, and hadn't budgeted for this scheduled maintenance. The service coordinator and auto tech worked with me, a More

by RSELKIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
August 04, 2022

This dealership is top notch. I love the video you send as the technician is going over the car. More

by Angie.staub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

they seem to have gotten better over the past couple years. dealership looking pretty good to More

by LOWRIDER033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Professional service with attention to detail…friendly & insightful staff…very good experience from first phone call to completion of task at hand… More

by strong11foru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Always great customer service, honest recommandations and quality service. Love that they wash your vehicle afterwards too! More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

All the staff at North Penn Mazda are unfailingly pleasant, professional and efficient. My recent routine service on my Mazda was handled efficiently while I waited in their comfortable waiting area More

by PRSOTZIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Service was excellent and personnel were very friendly. Especially liked the video of the services performed. More

by LindaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

LindaV responded

Excellent in every way!

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