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North Penn Mazda - Service Center

Colmar, PA

4.8
1,981 Reviews

1,981 Reviews of North Penn Mazda - Service Center

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April 14, 2022

Good service pleasant people great coffee and snacks all free but expensive courtesy shuttle to pick u up and take you home great the gentlemen driver was very pleasant to talk and provided great service More

by STEVEBELL16
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2022

AWESOME service, 1st class people, Easy Peasy in and out. Thank You for the Great Service More

by MSMOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

I have bought 6 cars over the years. Service is good. Close by to where I live More

by MIMIANDERIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

Brought the car up for 40K mileage service and also to check a possible problem with my gas gauge. They took care of all of it and sent me a video explaining all the work that was done. More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Northpennfan responded

45K mileage checkup and oil change, they were as terrific as always.Been a customer since the 90s, would not want to buy or service a car anywhere else.

Mar 25, 2023 -

Northpennfan responded

Caitlin and Will are great service folks!

April 11, 2022

Staff was friendly and courteous and the work I had done was finished in reasonable amount of time while I waited. More

by HWPOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2022

North Penn has always been very responsive and honest! Doing business with them is so easy! More

by Cbeam08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
April 07, 2022

They were Very professional. Work was done in a timely manner. Rental option makes it mich easier to schedule the appt More

by JOANKULESZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Car needed inspection and oil change. Easy to schedule online. Everyone was very nice and quick service! More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Too expensive for basic services. It may be that the customers are paying for the dealership renovation? More

by AMERKPRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Landis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

North Penn Mazda responded

Dear AMERKPRIDE, I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hope to provide a resolution. Respectfully, Amanda Young North Penn Mazda Service Manager 267-956-1160

April 02, 2022

Always a pleasant experience, work done on time , people are friendly and know what they’re doing More

by RDICERBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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