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North Penn Mazda - Service Center

Colmar, PA

4.8
1,988 Reviews

1,988 Reviews of North Penn Mazda - Service Center

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September 29, 2021

Ken and the collision center folks were terrific and did a great job on my car, Caitlin in the Service center was so helpful. Been a customer since the 90's and have always received great help with buying n More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Piccari
September 29, 2021

North Penn Mazda is a great place to do business with their friendly courtesy and they treat you like family that’s all you could ever ask for More

by REB8384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Quick service, good communication. Everyone was friendly, waiting area was comfy and clean. Bonus = free car wash. More

by KRYSTADAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Nice people and everyone was very friendly . The video was great to see. The free car wash was a nice touch. More

by KAREN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

When your car needs service it’s an inconvenience. North penn imports and their staff make getting your car serviced a whole lot easier!! From the pull up undercover car drop off, the video emailed explain More

by Happy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Took over 2 hrs for a basic oil change and tire rotation. Won’t be going back More

by Dogma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

North Penn Mazda responded

Dear Dogma, I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hope to provide a resolution. Respectfully, Amanda Young Mazda Service Manager amanda@northpennmazda.com 610-329-0342

September 25, 2021

Very helpful, great accessibility, really help you get through the normal maintenance appointment without being too disruptive to a normal working day. More

by mrsuit01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Everyone at the dealership are friendly and helpful also they kept me up too date with the work being done. More

by COOPM5841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Very accommodating and friendly service. Video updaye of the service is great. It was easy to check in for a courtesy vehicle and just as easy to drop off. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

The service department kept me updated on the process.the paperwork mentioned a carwash. But the car was not washed. I assume because they were short staffed More

by PRC_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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