1,981 Reviews of North Penn Mazda - Service Center
I took my car in for service due to a screw in tire - found out no damage was done to tire so it was only removed. Called to let me know I was overdue for inspection and performed inspection while car wa found out no damage was done to tire so it was only removed. Called to let me know I was overdue for inspection and performed inspection while car was in shop. Great customer service by the Mazda team. More
Very simple and everything explained perfectly to me!! Very happy! Will be happy to recommend N. Penn Mazda for sales and service. Looking forward to the new showroom and service center. Very happy! Will be happy to recommend N. Penn Mazda for sales and service. Looking forward to the new showroom and service center. More
Everyone is always super friendly & helpful! I highly recommend anyone to this dealership. They were of great assistance and completed the services in a very timely manner. recommend anyone to this dealership. They were of great assistance and completed the services in a very timely manner. More
We have found the Mazda service team to be knowledgeable, prompt, efficiently, timely, kind and courteous. As a busy mom I appreciate the availability of a rental car during the time my car is in for repair prompt, efficiently, timely, kind and courteous. As a busy mom I appreciate the availability of a rental car during the time my car is in for repair. It allows us to maintain our family schedule. I also value the video sent to me, showing and explaining the required repairs. More
Only disappointed in the cost of an SD card for my newer cx5. My deductible should have been covered by Mazda for this “known” defective factory part. And given the fact that my other mazda3 will be comi cx5. My deductible should have been covered by Mazda for this “known” defective factory part. And given the fact that my other mazda3 will be coming back a third time for it’s own issues with the infotainment system. More
Went in for routine oil change, along with battery replacement, and tire repair. All repair work promptly fixed, within a reasonable timeframe, while I waited in-site. Highly recommended dealer replacement, and tire repair. All repair work promptly fixed, within a reasonable timeframe, while I waited in-site. Highly recommended dealer More
Service advisor looks ahead and anticipates need based on experience with customer and vehicle mileage use. Courtesy shuttle service and drivers are prompt, polite and courteous. Vehicle is cleaned upon repa experience with customer and vehicle mileage use. Courtesy shuttle service and drivers are prompt, polite and courteous. Vehicle is cleaned upon repair and suggests next service needs to prepare for. More
I love coming here and knowing my car is in good hands. Waiting for my inspection to be completed was no problem. The waiting room was comfortable. The customer service is excellent. Waiting for my inspection to be completed was no problem. The waiting room was comfortable. The customer service is excellent. More
As always, service was quick and easy at NP Mazda. Communication, work quality and cleanliness were top notch and drop off/pickup was a snap. Communication, work quality and cleanliness were top notch and drop off/pickup was a snap. More
Excellent in every way. Every person from the start. I Excellent in every way. Every person from the start. I am a Honda person but my next car will be a Mazda. Thank-you and merry Christmas. Excellent in every way. Every person from the start. I am a Honda person but my next car will be a Mazda. Thank-you and merry Christmas. More