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North Penn Mazda - Service Center

Colmar, PA

4.8
2,021 Reviews

2,021 Reviews of North Penn Mazda - Service Center

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January 11, 2021

Great job on the maintenance of my CX5. Thanks for the loaner car and for keeping me informed throughout the process. Also, the new waiting area / showroom are very impressive. Rivals that of high end dea More

by DMarCX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimmy
January 09, 2021

Very simple and everything explained perfectly to me!! Very happy! Will be happy to recommend N. Penn Mazda for sales and service. Looking forward to the new showroom and service center. More

by Shanegar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Everyone is always super friendly & helpful! I highly recommend anyone to this dealership. They were of great assistance and completed the services in a very timely manner. More

by EricaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Only disappointed in the cost of an SD card for my newer cx5. My deductible should have been covered by Mazda for this “known” defective factory part. And given the fact that my other mazda3 will be comi More

by F.LEONARDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

We have found the Mazda service team to be knowledgeable, prompt, efficiently, timely, kind and courteous. As a busy mom I appreciate the availability of a rental car during the time my car is in for repair More

by MININGER2
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Went in for routine oil change, along with battery replacement, and tire repair. All repair work promptly fixed, within a reasonable timeframe, while I waited in-site. Highly recommended dealer More

by pfarkas67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Service advisor looks ahead and anticipates need based on experience with customer and vehicle mileage use. Courtesy shuttle service and drivers are prompt, polite and courteous. Vehicle is cleaned upon repa More

by MENDEZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

As always, service was quick and easy at NP Mazda. Communication, work quality and cleanliness were top notch and drop off/pickup was a snap. More

by THAWTHOR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

I love coming here and knowing my car is in good hands. Waiting for my inspection to be completed was no problem. The waiting room was comfortable. The customer service is excellent. More

by MEGAN_WETZEL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

Excellent in every way. Every person from the start. I Excellent in every way. Every person from the start. I am a Honda person but my next car will be a Mazda. Thank-you and merry Christmas. More

by DAWSEW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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