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North Penn Mazda - Service Center

Colmar, PA

4.8
2,017 Reviews

2,017 Reviews of North Penn Mazda - Service Center

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April 20, 2020

Wil was awesome! I brought my car Saturday for a wait appt. to have a state inspection/emissions/oil change/ spark plugs. He told me about the Mazda essential healthcare workers program now where we can More

by FRANA1221
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 20, 2020

Setting up an appointment was simply and efficient. I was able to get in within a day of needing assistance. The staff was friendly and professional, addressing all issues and being very accommodating with a More

by AWOLSOLDIER09
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Hearing that you had “a simple and efficient” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda in Colmar and we look forward to seeing you at your next visit!

April 20, 2020

Great service staff! Always very friendly and helpful. We have two Mazda’s in the family and always bring our cars to be serviced here. Thanks to Catie, Wil and all the service advisors and techs at North Pe More

by MIKEHARRIGAN1
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie, Wil and all of the team members in the service department. We will be sharing your feedback amongst our team.

April 18, 2020

Very pleased with the service. Wil was very clear & helpful. Was strange being in the temp building but didn’t affect the level of service. More

by Sives
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We cannot wait to share our new building with you when the renovations are completed!

April 17, 2020

The Service was excellent. All of the work was completed on time and done properly. My service writer, Caitlin, was very knowledgeable and kept me informed throughout the process. More

by Kenrob6
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Catie. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 17, 2020

Car was serviced in a timely manner, I loved the video. I called on a Tuesday and got an appointment for Wednesday. Job well done. More

by AMARIEDEVLIN
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us Ms. Devlin. We appreciate the feedback and look forward to seeing you at your next visit.

April 15, 2020

Great team at North Penn Mazda .North Penn is customer focused and willing to take the extra step to make you happy. Great job, North Penn, I'm totally satisfied with the results More

by BOBFOLGER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for the incredibly kind words Bob. We appreciate each of our customers and want each visit to be to be top notch! It pleases me to know that our team is doing just that. Thank you and we look forward to seeing you at your next visit.

April 10, 2020

You guys did great with fixing my car.... thank you so much during this weird time. Stay safe and thanks for all your hard work More

by Talbot_paul
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for the kind words Paul. It was an unfortunate time for your unusual experience to occur but I am glad that we were able to get the car fixed up for you...and to save the baby squirrels!! We look forward to seeing you at your next visit!

April 10, 2020

Everyone I interact with at North Penn Mazda is very thorough and professional. They clearly care about the customer. It’s a pleasure doing business with them. More

by BILL.WILKINS2
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Bill, thank you so much for sharing your experience with North Penn Mazda and the service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 06, 2020

Everyone was polite, professional and informative .they explained the service rendered in detail and invoice contained all that was focused verbally. Car was cleaned to my surprise . More

by WSF
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We appreciate the feedback and look forward to seeing you at your next visit.

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