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North Penn Mazda - Service Center

Colmar, PA

4.8
2,041 Reviews

2,040 Reviews of North Penn Mazda - Service Center

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April 21, 2020

Very Happy with service Very Happy with the speed of the service, car is fine now, car was ready same day as promised. Would recommend to others the great Mazda service More

by MARS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

April 21, 2020

It's easy to schedule a service appointment. Service department is very friendly. I will definitely take my car back to North Penn for service in the future. More

by DSW163
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate you taking the time to share your feedback with us!

April 20, 2020

Setting up an appointment was simply and efficient. I was able to get in within a day of needing assistance. The staff was friendly and professional, addressing all issues and being very accommodating with a More

by AWOLSOLDIER09
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Hearing that you had “a simple and efficient” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda in Colmar and we look forward to seeing you at your next visit!

April 20, 2020

Great service staff! Always very friendly and helpful. We have two Mazda’s in the family and always bring our cars to be serviced here. Thanks to Catie, Wil and all the service advisors and techs at North Pe More

by MIKEHARRIGAN1
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie, Wil and all of the team members in the service department. We will be sharing your feedback amongst our team.

April 20, 2020

Wil was awesome! I brought my car Saturday for a wait appt. to have a state inspection/emissions/oil change/ spark plugs. He told me about the Mazda essential healthcare workers program now where we can More

by FRANA1221
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 20, 2020

Great service as always my favorite Mazda dealership 55 min aways from my house and it’s worth my time to go there. Excellent place More

by LUGONESG83
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team and appreciate you traveling to visit us for your service!

April 18, 2020

Very pleased with the service. Wil was very clear & helpful. Was strange being in the temp building but didn’t affect the level of service. More

by Sives
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We cannot wait to share our new building with you when the renovations are completed!

April 17, 2020

The Service was excellent. All of the work was completed on time and done properly. My service writer, Caitlin, was very knowledgeable and kept me informed throughout the process. More

by Kenrob6
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Catie. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 17, 2020

Car was serviced in a timely manner, I loved the video. I called on a Tuesday and got an appointment for Wednesday. Job well done. More

by AMARIEDEVLIN
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us Ms. Devlin. We appreciate the feedback and look forward to seeing you at your next visit.

April 15, 2020

Great team at North Penn Mazda .North Penn is customer focused and willing to take the extra step to make you happy. Great job, North Penn, I'm totally satisfied with the results More

by BOBFOLGER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for the incredibly kind words Bob. We appreciate each of our customers and want each visit to be to be top notch! It pleases me to know that our team is doing just that. Thank you and we look forward to seeing you at your next visit.

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