North Penn Mazda - Service Center

Quick but thorough. Can drop off car on a Friday night and have the service done on Saturday. If for some reason parts won’t be in we have always been able to get a loane Can drop off car on a Friday night and have the service done on Saturday. If for some reason parts won’t be in we have always been able to get a loaner car which has always been a newer Mazda with more bells and whistles than my Mazda. We have been using NPM for since 1986 when we purchased our B2000 remember them? More

10 out of 10 My most recent experience with this dealership was great. Really genuine and helpful people. I keep going to the location in Colmar rather than the mo My most recent experience with this dealership was great. Really genuine and helpful people. I keep going to the location in Colmar rather than the more local Allentown dealership because of the great customer service. More

Like working with the dealership Like to use the dealership. Like that you can get a loaner when work gets done. Just wish we could leave there not paying so much for the service! Like to use the dealership. Like that you can get a loaner when work gets done. Just wish we could leave there not paying so much for the service! More

Service Only reason I took off a star was because I had changed my mind and wanted to wait and they weren’t accommodating to that. Only reason I took off a star was because I had changed my mind and wanted to wait and they weren’t accommodating to that. More

Not Customer-friendly Will Jones was extremely helpful. The woman who I spoke to on the phone to make the appointment was rude & same w/check in girl Will Jones was extremely helpful. The woman who I spoke to on the phone to make the appointment was rude & same w/check in girl More

Customer-centric experience Service advisors were very helpful and friendly. The waiting room was clean and comfortable and the work done on my car was completed in a timely mann Service advisors were very helpful and friendly. The waiting room was clean and comfortable and the work done on my car was completed in a timely manner. More

Best Service Around I have found North Penn Mazda to be reasonable in their pricing and upfront about notifying you when any unknown costs arise. Courtesy cars, shuttle s I have found North Penn Mazda to be reasonable in their pricing and upfront about notifying you when any unknown costs arise. Courtesy cars, shuttle service or while you wait are all plus’s in my book! More

Very professional Great dealer to do business with.very efficient and got the job done on the time frame they had told me.They washed my car for me also. Great dealer to do business with.very efficient and got the job done on the time frame they had told me.They washed my car for me also. More

Always doing their best! Mazda and their TEAM always gives their all! Every time I’ve bought our Mazda CX5 in for inspection or detailing, I’ve had top notch dealings with ver Mazda and their TEAM always gives their all! Every time I’ve bought our Mazda CX5 in for inspection or detailing, I’ve had top notch dealings with very pleasant dispositions. I can’t say enough about the Dealership and the employees. Great service, courteous service staff, and above all wonderful vehicles! Thank you! More

Pleasant helpful staff. After squeezing my appointment in before leaving for vacation, your staff was extremely courteous. I was on my way in an hour. On the way out to my c After squeezing my appointment in before leaving for vacation, your staff was extremely courteous. I was on my way in an hour. On the way out to my car a man stopped to ask me how I liked my car. After telling him how much I enjoy my car, I also praised the dealership and all the good experiences I have had with North Penn over the past three years. His eyes lit up and said he would definitely consider purchasing a Mazda. More