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This rating includes all service center reviews, with more weight given to recent reviews.
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2,002 Reviews of North Penn Mazda - Service Center
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December 12, 2018
Service The service manager and team were very nice and helpful when the parts did not come in on time for my car. Quick great service The service manager and team were very nice and helpful when the parts did not come in on time for my car. Quick great service More
by WALTERS.PA
Verified Customer
December 11, 2018
Always a positive experience The service is competently performed as requested with a minimum amount of wait time. Also, they honor special requests such as being able to get the The service is competently performed as requested with a minimum amount of wait time. Also, they honor special requests such as being able to get the car prior to a certain time. More
by BFR321
Employees Worked With
Wilkins Jones
December 07, 2018
Fast and easy Everybody knows what to do when you walk in the door no waiting no hassle smooth sailing. Done right the first time. Will be returning when time to pu Everybody knows what to do when you walk in the door no waiting no hassle smooth sailing. Done right the first time. Will be returning when time to purchase a new vehicle. More
by marcysells
December 04, 2018
Free & responsive! My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was prett My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was pretty fast! Great job, NP Mazda! More
by SALLYLINDER88
December 04, 2018
Great Customer Service North Penn Mazda provided great service and made sure that even though the shuttle wasn't there for me to return to work in a timely manner that they North Penn Mazda provided great service and made sure that even though the shuttle wasn't there for me to return to work in a timely manner that they gave me a loaner vehicle. They were quick, friendly, and very accommodating. More
by LAURENS4683
Employees Worked With
December 04, 2018
Tire repair I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and ac I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and accommodating. More
by STEVEWILLISON630
December 02, 2018
Just bought a CX-5 We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety featur We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer. More
by christinedaecher
November 30, 2018
My car looked great! My car needed a recall repair. They gave me shuttle rides and washed my car! So happy, it looks great for the upcoming holiday season! My car needed a recall repair. They gave me shuttle rides and washed my car! So happy, it looks great for the upcoming holiday season! More
by MSTATUTI
Employees Worked With
November 30, 2018
Always excellent for sales/service/body shop/ rentals This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top notch More
by ALUBELL
November 29, 2018
Great service! Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and a Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and all activities. More
by JOYCE
